Operations Project Manager - Autonomous Vehicles
Oversees customer operations, deployments, and compliance for autonomous vehicle pilots, POCs, and rollouts. Leads teams in program management, system integration, and strategic customer relations. Requires 5+ years operations experience in logistics/robotics/AV and BS degree.
About the job
Responsibilities
Internal Operations & Compliance
- Work closely with Testing, Product and Engineering teams to ensure execution of internal operations and vehicle compliance, including insurance, registrations, special reporting.
- Ensure safety is always the highest priority in operations.
- Build and iterate forecasts and outlines of future operational plans, deployments based on timing, expectations, and resources.
Customer Operations
- Strategically oversee and execute customer engagement and communication with ISEE vehicles and staff at customer sites (Demo, Pilot, POCs, Rollouts).
- Coordinate day-to-day activities with customer Operations teams.
- Help with relationship expansion strategies and initiatives to drive product and customer-focused strategies.
Deployment
- Lead a team to ensure seamless client delivery, including program management, operational consulting, and system configuration/integration.
- Manage configuration, integration, and verification for autonomous system deployments.
Qualifications
- 5+ years of explicit experience in Operations within a related industry (Logistics, Robotics, Autonomous Vehicles, etc.)
- BS degree
- Experience with broad variety of business and operations data to support strategic decision making
- Ability to communicate strategically to build strong trust and relationships, and help drive mission-critical initiatives
- Detail Oriented - ability to dive deeply into complex documents and details, while also being able to see the larger picture
- Willing to travel and can work with team across multiple locations
Skills
Project Management, Autonomous Vehicles, Logistics, Robotics, Program Management, System Integration, System Configuration, Operations Data Analysis, Strategic Communication, Compliance Management
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