Senior Product Manager, Maintenance

Your Impact

• Own the product strategy and roadmap for core maintenance workflows/tools/automations — spanning areas such as work orders, inspections, issues, service entries, preventive maintenance schedules, and parts & inventory.
• Drive Fleetio's vision of running maintenance in one connected system, across in-house teams, external vendors, or both.
• Collaborate cross-functionally with research, design, engineering, data science, marketing, and customer-facing teams to develop successful strategies and make informed decisions.
• Ensure the evolution of Fleetio's maintenance experience is customer-driven, data-informed, and designed to help fleets automate coordination, control costs, and keep vehicles available for work.
• Deeply understand the operational realities of both in-house shops and outsourced maintenance, and how they connect.
• Balance depth and reliability in high-usage, mission-critical workflows with the pace of shipping new value.
• Continuously generate and test hypotheses to iterate and improve the product experience.
• Effectively communicate product vision, value proposition, trade-offs, risks, opportunities, learnings, insights, and roadmap updates to stakeholders, executives, and customers.
• Work closely with your team to find ways to make our development process more efficient in delivering high-quality features to customers quickly.
• Guide features through their entire creative cycle: discovery, ideation, specification, test, delivery, launch / GTM, analysis, and optimization.
• Demonstrate initiative and ability to turn business priorities, key themes, and big ideas into a roadmap with minimal guidance.
• Identify opportunities for differentiation, zero-to-one innovation, and revenue expansion.
• Raise the bar for product quality based on strong evidence.

Your Experience

• 5+ years in product management in modern B2B technology-driven SaaS environments, with a track record of owning core product areas end-to-end.
• BA/BS/MS in Computer Science, Business, Design, or related equivalent field/experience.
• Experience owning complex, workflow-heavy products where reliability and operational depth are critical.
• In-depth knowledge of product management best practices and fluency with data.
• Passion for customer & business success, shortening time to value, and the craft of PM.
• A committed desire to understand our users and rally around the problems we're solving.
• Effective at integrating feedback, facts, and needs into product recommendations, decisions, strategies, and launch execution across the product life-cycle.
• Natural leadership skills: you influence and inspire others who love working with you.
• A proven track record of strong cross-functional collaboration.
• An entrepreneurial spirit: you are self-driven, accountable, and comfortable presenting to customers, prospects, partners, and stakeholders.
• Egoless self-starter with great product sense, curiosity, attention to detail, and a growth mindset.
• Talent for mediating across various needs and finding creative solutions.
• Strong analytical and problem-solving skills, with the ability to translate data and insights into actionable product strategies and decisions.
• Champion our core values of intelligence, intensity, integrity, and ownership.

Considered a Plus

• Experience in fleet / automotive / transportation software, vertical SaaS, or related space.
• Domain knowledge of maintenance, field service, asset management, or shop operations.
• Experience optimizing mature, high-usage products while also building zero-to-one.
• Experience with marketplace or multi-sided products is also ideal.

Benefits

• Multiple health/dental coverage options (100% coverage for employee, 50% for family)
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks (increases at year two!)
• 12 company holidays + 2 floating holidays
• Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
• FSA & HSA options
• Short and long term disability (short term 100% paid)
• Community service funds
• Professional development funds
• Wellbeing fund - $150 quarterly
• Business expense stipend - $125 quarterly
• Mac laptop + new hire equipment stipend
• Fully stocked kitchen with tons of drinks & snacks (BHM only)
• Remote working friendly since 2012