Head of Solutions Engineering

Lead client-facing technical strategy for Arbitrum blockchain solutions as a player-coach. Partner with fintech and application teams on integrations, provide developer success, relay feedback to product/engineering, and drive ecosystem growth while staying hands-on with code and prototypes. Requires 8+ years technical experience including 4+ years managing teams, blockchain expertise, and Rust/Solidity/Golang coding.

Salary not listed

Remote8+ YOESolutions Architecture

About the role

What you'll do

Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption, and build long-term partnerships that drive success on Arbitrum.
Proactively identify, contribute to, and advocate for strategic partnerships with promising application teams, fostering an ecosystem of the most engaging on-chain experiences.
Work directly with the Product team to relay and incorporate feedback from projects and the developer community into our roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience.
Work alongside our engineering and research teams to improve our overall platform, from core protocol customizations to application-layer improvements, based on our work with clients.
Own developer success across leading application teams in the Arbitrum ecosystem, working alongside builders to solve challenges involved in using and integrating with Arbitrum technology, and accelerating their development.

What you'll need

Direct experience working with fintech companies or financial institutions to improve, modernize, or transform core infrastructure.
8+ years of experience in technical roles, ideally across solutions engineering, software engineering, infrastructure, architecture, or similar functions.
4+ years of experience leading, managing, and developing high-performing technical teams.
Strong experience designing scalable, reliable systems and translating complex technical requirements into practical implementation plans.
A strong fundamental understanding of blockchain technology, including how decentralized networks, smart contracts, rollups, and onchain infrastructure operate.
Proven experience working directly with clients in professional or commercial settings, with the ability to communicate technical concepts clearly, connect them to business objectives, and guide customers through complex implementation decisions.
Passion for and understanding of blockchain technologies.
Strong collaboration skills with both internal and external teams.
Experience writing Rust, Solidity or Golang.

Perks

Remote-first global workforce + NY office
Annual company offsite + team onsites
Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
Medical, dental & vision coverage (US + some other countries)
401k retirement plan + company match (US only)
Wellness stipend
Home office set up / ergonomic equipment program

Skills

BlockchainRustsolidityGosmart contractsrollupsSolutions Engineeringinfrastructure architectureclient engagementFintech

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