Product Manager

Responsibilities

• Own the product lifecycle from discovery, prioritization, launch, and iteration.
• Work directly with customers, prospects, and internal teams to understand problems and identify opportunities.
• Define product requirements and partner closely with Engineering and Design to deliver high-quality solutions.
• Prioritize initiatives based on customer value, commercial impact, and business goals.
• Partner with Product Marketing and Sales Enablement to ensure successful product launches and customer adoption.
• Analyze product usage, customer feedback, and business metrics to continuously improve the product.
• Balance short-term execution with long-term product strategy.
• Communicate product vision, priorities, and trade-offs clearly across the organization.

Requirements

• Strong understanding of APIs, data flows, technical constraints, and how software systems connect.
• Ability to evaluate tradeoffs, ask strong technical questions, and help teams make practical decisions.
• Strong ability to work across engineering, GTM, customers, and external partners.
• Comfort operating in an environment where requirements are incomplete, priorities shift quickly, and external dependencies create uncertainty.
• Experience working with enterprise customers, partners, or external stakeholders.
• Ability to communicate clearly with both technical and non-technical audiences in Advanced/Fluent English, and create documentation.
• Experience in B2B SaaS, platform products, integrations, partnerships, solutions engineering, technical customer success, or technical product management.
• Availability to work onsite 4 days a week at our Boston office.

Nice-to-Haves

• Deep dive into details to uncover root causes and optimal solutions.
• Low need for individual recognition, prioritizing collective results.
• Exceptional ability to tackle open-ended problems in unstructured environments.
• Willingness to learn, mentor, lead, and follow as needed.
• Disproportionate sense of urgency in execution while keeping scalability in mind.
• Genuinely curious and able to quickly learn difficult concepts.