Head of People Operations

Responsibilities

• Serve as the primary strategic People partner to the CEO and executive leadership team.
• Lead organizational design initiatives, including team structure, role clarity, spans and layers, and organizational effectiveness.
• Develop and execute workforce planning strategies aligned with business priorities and growth plans.
• Drive performance management, succession planning, and talent review processes to strengthen leadership bench and organizational capability.
• Oversee executive recruiting strategy and partner with leaders on critical hiring decisions and talent assessment.
• Coach leaders through organizational change, employee relations, leadership challenges, and team effectiveness.
• Design and implement leadership development and manager capability programs.
• Use people analytics and business data to identify organizational risks, inform decisions, and measure program effectiveness.
• Evaluate and improve People processes, systems, and operating models, including the thoughtful use of automation and AI.
• Lead the People and Culture and Recruiting teams while ensuring operational excellence across HR, Talent Acquisition, Total Rewards, Compliance, and Employee Experience.

Requirements

• 10+ years of progressive Human Resources leadership experience, including leading the People function for a growing organization.
• Experience overseeing Human Resources, Talent Acquisition, and Learning and Development functions.
• Demonstrated success partnering with CEOs and executive leadership teams on organizational strategy.
• Expertise in organizational design, workforce planning, succession planning, and performance management.
• Strong executive coaching and leadership development experience.
• Experience leading organizational change, restructures, and organizational scaling.
• Strong knowledge of employment law and HR best practices.
• Experience building and improving people processes using data and metrics.
• Excellent communication, influence, and stakeholder management skills.

Nice-to-Haves

• Advanced HR certification such as SPHR or SHRM-SCP.
• Experience supporting employees in Canada, particularly knowledge of employment laws in British Columbia and Ontario.

Compensation and Benefits

• Estimated base salary: $197,000-$245,000, depending on candidate experience and location.
• Eligible for the company's performance bonus program.
• Ongoing training and growth opportunities.
• Medical, dental, and vision plans.
• Mental health coverage.
• Unlimited paid vacation.
• Seven weeks of baby bonding time and eight weeks of paid pregnancy leave.
• 401(k) matching.
• Student loan assistance or continuing education reimbursement.
• Employee stock incentive plan.
• Pet insurance.