Senior Data Governance and Tooling Manager

Responsibilities

Data Strategy & Governance

• Define the CRM data strategy, including data models for accounts, contacts, leads, opportunities, and related objects.
• Establish and enforce data governance standards covering definitions, ownership, validation rules, SLAs, and quality thresholds.
• Create a system-of-record philosophy across the CRM, enrichment platforms, marketing automation, and analytics stack.

Data Quality & Integrity

• Own data hygiene across accounts and contacts, including deduplication, normalization, enrichment, and lifecycle management.
• Design scalable processes for data accuracy, completeness, freshness, and consistency.
• Identify and remediate data issues before they affect reporting, pipeline, or go-to-market execution.

Cross-Functional Enablement

• Partner with Sales Operations and Revenue Operations to support territory planning, forecasting, pipeline management, and sales processes.
• Partner with GTM Systems to align data models with CRM architecture, integrations, and automation.
• Partner with Marketing Operations to ensure clean inbound data flow, lead-to-account matching, and attribution.
• Translate business requirements into scalable, cross-functional data frameworks.

Process, Tooling & Scalability

• Own and optimize the enrichment strategy, including Clay and related tools, while balancing coverage, cost, and accuracy.
• Design data-ingestion processes for inbound, outbound, partner, and product-led sources.
• Prepare the data foundation to scale with company growth, new segments, new motions, and future tooling changes.
• Align the systems roadmap from a Revenue Operations perspective to clarify prioritization.

Leadership & Influence

• Act as the authoritative owner of go-to-market data and drive alignment without becoming a bottleneck.
• Educate stakeholders on data usage and governance best practices.
• Build a data-maturity roadmap aligned with the company’s growth stage.

Requirements

• 5+ years of experience in data governance or GTM systems roles.
• Deep hands-on experience with CRM systems; Salesforce is strongly preferred.
• Experience building or scaling data governance frameworks at a high-growth company.
• Proven ownership of account and contact data models in a B2B SaaS environment.
• Experience working closely with Sales Operations, Marketing Operations, and Systems teams.
• Strong understanding of enrichment providers, inbound data flows, and lifecycle management.
• Ability to balance strategic thinking with tactical execution.

Traits for Success

• Opinionated but collaborative, with the ability to drive standards while partnering effectively.
• Systems thinker who anticipates second- and third-order effects of data decisions.
• Comfortable operating in ambiguous and evolving environments.
• High bar for data quality with pragmatism about speed versus perfection.

Compensation & Benefits

• Base salary: $174,000-$205,000.
• Flexible, remote-first culture with team meetups, biannual destination summits, and a monthly coworking, phone, and internet stipend.
• Stock options upon hire and promotion, participation in secondary offerings, and a 10-year exercise window.
• 100% covered health, vision, and dental insurance premiums for employees and dependents.
• Flexible time off.
• 18 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.