Mid-Market Account Executive, Americas

Responsibilities

• Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
• Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts.
• Conduct discovery calls to understand customer business challenges and goals. Position Customer.io's solutions to meet these needs effectively.
• Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
• Own and report on individual sales metrics, including pipeline status and progress towards targets.
• Engage in high-volume prospecting, cold and warm outreach.
• Manage the full sales cycle for deals typically under $50,000 ACV.
• Drive growth within mid-sized clients, nurturing relationships and uncovering business needs.

Qualifications

• 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts.
• Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech.
• Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.
• Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.
• Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition.
• Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals.
• Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities.

Compensation & Benefits

• $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment.
• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
• 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.