Technical Learning Manager

Responsibilities

Program Ownership

• Own the strategy and execution of Lyft's technical learning portfolio, including engineering continuing education programs, documentation improvement initiatives, and compliance training
• Manage mid-cycle programs with active stakeholder relationships and scheduled commitments — ensuring continuity, quality, and follow-through
• Provide editorial oversight for Lyft's internal technical content initiatives, including the Tech Blog — managing workflow, stakeholder relationships, and publication processes in partnership with engineering contributors
• Assess the current program portfolio and make recommendations grounded in engineer needs and business priorities
• Provide engaging learning experiences that empower technologists to do their best work at Lyft
• Embed AI upskilling in all programs including LLM education, AI productivity programming, and connecting the dots across all AI training functions at Lyft
• Partner with internal AI Champions and peer learning program owners to ensure technical learning initiatives are connected, complementary, and reaching the right audiences
• Own and maintain tech learning sites, resources, and reference materials — ensuring content is current, discoverable, and reflects the latest programs and priorities

Program Design and Scaling

• Design programs in ambiguous spaces — clarifying goals, defining success metrics, and building toward sustained program health
• Leverage a champion model and internal subject matter experts to scale content delivery
• Ensure programs are documented and structured for self-serve or handoff where appropriate
• Build toward a scalable, structured continuing education program for engineers at Lyft, anchored in identified skill gaps

Cross-functional Integration

• Partner with the technical onboarding program to ensure the onboarding experience is well-integrated with the broader technical learning ecosystem
• Integrate technical manager training topics into People Development's Manager programming — ensuring engineering managers are well-served within the broader PDev portfolio
• As the role grows, contribute to resourcing decisions and help shape the structure of the technical learning function at Lyft

Stakeholder Partnership

• Build and maintain trusted relationships with engineering leaders, infrastructure TPMs, and tech-adjacent teams as the face of PDev to the technical community
• Partner with HRBPs and People Analytics to understand the needs of the technical audience and measure program impact
• Navigate cross-functional dependencies (legal, comms, compliance, LMS/platform) to keep programs running smoothly

Requirements

• 5+ years of experience in learning & development, technical program management, or a closely related field — with demonstrated ownership of complex, cross-functional programs
• Experience designing and delivering learning programs for technical audiences — comfortable reviewing code snippets, understanding Git workflows (e.g. opening PRs, working in GitHub), and building curriculum for hands-on technical content
• Strong program management skills: able to manage multiple programs simultaneously, define milestones, identify risks, and adapt in ambiguous environments
• Demonstrated ability to build trusted relationships with engineering leaders and cross-functional stakeholders
• Experience with AI/ML learning content, technical enablement, or developer education
• Familiarity with LMS platforms (e.g., Codecademy, Docebo, Udemy) and experience managing compliance or required training workflows
• Excellent communication skills — able to synthesize complex tradeoffs and present recommendations to senior leaders clearly and confidently
• Comfort operating in a fast-moving environment where programs may need to be built, inherited, or adapted

Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match
• Discretionary paid time off (salaried team members); 15 days paid time off (hourly team members); 12 observed holidays
• 18 weeks of paid parental leave (biological, adoptive, and foster parents eligible)
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership