Executive Programs Lead, Americas

Responsibilities

• Own the Americas portfolio of recurring executive-engagement programs and the regional capability supporting them, including strategy, priorities, investments, and success metrics.
• Lead and develop the regional program strategy, operations, and delivery team, establishing clear ownership and high execution standards.
• Translate enterprise and regional priorities into a focused portfolio of executive briefings, C-suite engagements, recurring executive forums, advisory programs, and scalable formats.
• Build an operating model that enables consistent quality and responsible scale while preserving appropriate customization and judgment.
• Ensure priority programs align customer context, narratives, speakers, demonstrations, experiences, and follow-through.
• Partner with Sales leadership and customer-facing teams to connect engagements to customer objectives, decisions, and next steps.
• Establish measures for customer insight, relationship progress, business results, experience quality, and operational health.
• Manage regional resources, budget, vendors, and capacity; make tradeoffs and surface risks early.
• Represent the Americas in global planning and share successful approaches across regions while preserving local ownership.
• Travel across the Americas and occasionally globally; participate regularly in in-person executive briefings and preparation.

Requirements

• 10+ years of experience building or leading executive programs, customer engagement, enterprise marketing, experience centers, field marketing, or a comparable enterprise capability.
• Experience leading and developing a high-performing team accountable for a visible portfolio.
• Experience building or transforming a high-touch customer capability from reactive or bespoke delivery toward a strategic, scalable model.
• Strong commercial judgment and credibility with senior Sales leaders, customers, and internal executives.
• Ability to distinguish exceptional executive experiences from polished events and connect experiences to customer and business progress.
• Strong prioritization, resource-allocation, stakeholder-management, and decision-making skills.
• Ability to translate strategy into systems with clear ownership, strong standards, and reliable execution.
• Ability to operate credibly in a fast-moving technical environment and partner across Product, Research, Marketing, Sales, and customer-facing teams.
• Ability to set direction, develop leaders, review operating systems, and personally support critical engagements.

Compensation

• Annual salary: $287,000–$318,000.
• Hybrid work model with three days in the office each week.
• Relocation assistance offered.