Member of Technical Staff, IT

Responsibilities

• Own identity, access, and employee lifecycle systems.
• Design and implement a centralized identity layer and access model across systems using Okta or an equivalent platform.
• Build fast, automated, and reliable onboarding and offboarding workflows.
• Maintain clean, auditable provisioning, deprovisioning, and access controls.
• Own and standardize endpoint management in a Mac-first environment.
• Scale mobile device management using Jamf or Kandji.
• Enforce security baselines, patching, and device compliance.
• Run day-to-day IT operations across identity, devices, SaaS, networking, and office infrastructure.
• Troubleshoot employee issues, system failures, and on-site failures directly.
• Identify recurring issues and build systems to eliminate them.
• Implement and maintain endpoint security and access controls.
• Partner with GRC on SOC 2 Type II and ISO 27001 readiness.
• Maintain audit readiness through real infrastructure.
• Rationalize and manage the SaaS stack, including provisioning, licensing, and lifecycle management.
• Partner with Finance and leadership on procurement decisions.
• Use AI to automate provisioning, access reviews, device management, support workflows, documentation, and reporting.

Requirements

• End-to-end ownership of identity, devices, SaaS administration, endpoint security, networking, and internal systems.
• Hands-on experience implementing Okta, Jamf or Kandji, SentinelOne or CrowdStrike, VPN/ZTNA/Tailscale, and SaaS provisioning workflows.
• Builder mindset with the ability to turn ad hoc processes into scalable systems.
• AI-first approach to automating work and improving internal systems.
• High ownership, urgency, and ability to drive work to completion.
• Strong internal customer orientation and hands-on support skills.
• Practical security judgment balancing access controls, endpoint posture, audit readiness, and business speed.
• Clear communication and documentation skills.
• Experience supporting a Mac-first, in-person company of approximately 100–500 employees is preferred.

Benefits

• Premium medical, dental, and vision coverage.
• Life insurance.
• Six coaching and six therapy sessions through Spring Health.
• Unlimited PTO and 12 paid company holidays.
• Daily meal stipends and a fully stocked kitchen.
• $300 toward a custom desk setup.
• Pre-tax commuter benefits.
• 401(k) retirement plan.
• Monthly office activities and optional team happy hours.
• Parental leave.