Senior Product Engineer
Senior Product Engineer who owns outcomes end-to-end: talks to 911 dispatch customers, identifies problems, defines roadmap/prioritization, then builds and ships features across the AI call-handling and dispatcher-assistant platform. Requires product thinking, high ownership, customer empathy, and comfort across the full stack.
About the job
What You’ll Be Doing
- Own product outcomes, not just features: Talk to customers, identify the highest-leverage problems, figure out what to build, and build it.
- Be the PM for your area: Define the roadmap, make prioritization tradeoffs, and communicate progress across the company.
- Ship fast and iterate: Build and ship features across our platform — from AI call handling, to dispatcher-facing tools, to analytics and integrations. Get things into customers' hands, learn, and iterate.
- Work directly with customers: Visit dispatch centers, watch how they use the product, and use that context to drive what you build next.
Who We’re Looking For
- Product thinker first, engineer second: You've owned products or features end-to-end — not just built what someone else decided. You think in terms of user problems and outcomes, not just technical solutions.
- Comfortable across the stack: 4+ years of software engineering experience. You can build what needs building — frontend, backend, or both. You don't need to be the deepest technical expert on the team, but you're a capable, confident engineer.
- High ownership: You see a problem, figure out the right thing to build, and drive it to completion. You take responsibility for outcomes, not just your code.
- Customer empathy: You genuinely like understanding how people use software. You're energized by customer conversations, not drained by them.
Benefits
- Comprehensive Medical, Dental, Vision & Life insurance
- 401(k)
- Unlimited PTO
- Company-wide offsites
- Equipment stipend
- Relocation assistance
- Daily delivered lunches (on us)
- Office in Seattle
- Start-up Equity
Skills
Full Stack Development, Frontend Development, Backend Development, Product Ownership, Roadmapping, Customer Interviewing, Prioritization, Ai Systems, Analytics, Integrations
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