Business Data Associate
Supports data entry, data quality, database maintenance, and analysis while assisting customers with product configuration, demonstrations, onboarding, and feedback. The role suits a detail-oriented, curious candidate with Excel and data-framework experience, ideally in fixed income or leveraged credit.
About the job
Responsibilities
Data
- Enter, interpret, and analyze data.
- Develop and use data collection systems that optimize efficiency.
- Acquire data from primary or secondary sources and maintain databases.
Customer Success
- Analyze data to improve customer experience.
- Provide real-time customer support and feedback.
- Hold product demonstrations for new customers and develop user guides.
- Contribute to client onboarding and implementations to understand client processes and build rapport with stakeholders.
- Develop and monitor project metrics.
Requirements
- Exceptional attention to detail.
- Growth mindset, curiosity, and eagerness to learn.
- Ability to push back on superiors.
- Ability to work independently and collaborate asynchronously with cross-functional teams.
- 1–2 years of relevant experience in fixed income or leveraged credit preferred.
- Technical expertise in Excel and other data frameworks preferred, including ChatGPT or similar tools.
Compensation and Benefits
- Competitive pay and benefits.
- Flexible remote or in-office work model.
- Highly collaborative and dynamic group environment.
- Stipend for learning, including books and classes.
- Opportunity and responsibility for professional growth.
Skills
Excel, Data Collection, Data Analysis, Database Management, Customer Support, Product Demos, User Guides, Client Onboarding, Project Metrics, ChatGPT
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