Corporate Network Engineering Manager

Responsibilities

• Team Leadership: Manage and grow a global team of network engineers, fostering a culture of excellence and high performance.
• Network Design & Operations: Design, build, and operate Stripe’s global corporate offices, support centers, partner networks, and PoPs.
• Automation & Tooling: Help design, build, and deploy automated provisioning, remediation, and telemetry tools to drive efficiency.
• Operational Excellence: Establish metrics to track operational efficiencies and bring a process-driven mindset to the team.
• Cross-functional Collaboration: Work closely with Security, Engineering, IT, and Operations teams to develop and implement infrastructure solutions.
• Technical Support: Resolve complex network issues and provide support through a rotating 24/7/365 on-call schedule.
• Documentation: Improve and create support procedures and documentation for global network services.

Minimum Requirements

• People Management: 2+ years of experience managing direct reports who are geographically dispersed.
• Technical Expertise: Deep knowledge of routing protocols (BGP), Layer 2 technologies (link/chassis aggregation), and network security (IPSec VPNs).
• Vendor Proficiency: Hands-on experience with Junos and Juniper routers, switches, and firewall hardware.
• Automation Skills: Demonstrated success building internal tools and automation at scale using Python or other scripting languages.
• OS & Troubleshooting: Comfort with Linux/Unix operating systems and the ability to troubleshoot "the life of a packet" from client to server.
• Execution: Proven ability to handle multiple priorities in high-pressure situations while maintaining a high level of discipline.
• Communication: Outstanding collaboration skills with the ability to deal patiently with people in a wide variety of situations.

Preferred Qualifications

• Wireless Expertise: Experience with wireless design and troubleshooting; Aruba experience is a plus.
• Physical Infrastructure: Experience with enterprise network builds, including wiring standards, gear installation, and circuit procurement.
• Global Mindset: Excited about the opportunity to travel internationally to support our global footprint.