Commission Operations
- Run the end-to-end monthly commission process, calculating payouts and making adjustments for edge cases such as consumption spikes, departing customers, and windfall situations.
- Produce the monthly Commission Review Decks shared with sales and finance leadership.
- Triage disputes and questions from reps and managers, ensuring timely and accurate resolution.
SPIF & Incentive Design
- Design, track, and troubleshoot SPIFs across segments, including New Logo, Growth, Consumption, Manager, SA, BDR, and Commit.
- Structure payout mechanics (ARR-based vs. actual consumption), set rates, and handle retro adjustments.
Comp Plan Design & Administration
- Write and issue comp plans for AEs, BDRs, managers, and SAs, including quota setting and BCR (base commission rate) calculations.
- Handle proration for mid-year hires or changes, and plan changes tied to promotions or role shifts.
Compensation Policy & Governance
- Draft and propose new compensation policies, such as commission leave policy covering consumption vs. non-consumption quota holders.
- Interpret existing terms and conditions and raise edge cases for leadership approval.
- Own the evaluation and implementation of commission software (e.g., CaptivateIQ), managing the project plan and vendor coordination.
Compensation Insights & Analysis
- Monitor rep-level attainment, flag outliers such as reps hitting 100%+ of quota from a single account, and evaluate whether windfall provisions should be triggered.
- Partner with GTM Analytics to ensure compensation data integrity across systems.
Requirements
- 5-7 years of experience in sales compensation, commissions, or comp operations, ideally in a B2B SaaS or consumption-based business.
- Strong Excel/Google Sheets modeling skills; SQL or BI tool experience a plus.
- Experience with commission platforms (e.g., CaptivateIQ, Xactly, or similar) and Salesforce.
- High attention to detail and comfort owning a monthly, deadline-driven process.
- Ability to translate ambiguous policy questions into clear, defensible decisions.
- Strong written communication skills for policy documentation and leadership reporting.
Compensation
The pay range for this role is $176,000 - $220,000. Additionally, this role is eligible to participate in Temporal's equity plan.
Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets.