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DeepgramDeepgramSan Francisco, CA

Enterprise AI Strategist, Deepgram for Restaurants

Leads customer deployments for Deepgram’s restaurant-focused AI business, partnering with Sales, Product, and Engineering to deliver voice AI agents and expand enterprise adoption. The role requires strong customer-facing judgment, operational empathy, and comfort working across product and implementation boundaries.

Salary not listed
HybridSolutions Architecture

About the role

Responsibilities

  • Develop a deep understanding of customer businesses and Deepgram’s product offerings.
  • Partner with Sales, Product, and Engineering to scope, build, and ship AI agents handling thousands of customer interactions daily.
  • Serve as the primary point of contact for enterprise stakeholders.
  • Deliver complex AI solutions across enterprise deployments.
  • Monitor performance, adoption, and feedback from live deployments.
  • Translate field insights into actionable product requirements for engineering and AI teams.
  • Define and refine ROI metrics that support expansion deals.
  • Manage corporate relationships, anticipate and resolve issues, de-escalate problems, and build confidence with customer decision-makers.
  • Spend time in stores to understand operations and customer experiences.

Requirements

  • Strong customer-facing instincts and enterprise relationship-management abilities.
  • Deep curiosity and operational empathy.
  • Product-management mindset and ability to work effectively with engineers.
  • Ability to learn quickly, work beyond role boundaries, thrive in ambiguity, and take initiative.

Nice to Have

  • Experience in quick-service restaurants (QSR), retail, or field operations.
  • Early-stage startup experience.
  • Exposure to data labeling, product operations, or implementation at technology companies.
  • Consulting or entrepreneurial experience.

Compensation and Benefits

  • No compensation information provided.

Skills

artificial intelligenceAI Agentsvoice aispeech-to-texttext-to-speechProduct Managementproduct operationsdata labelingenterprise deploymentsroi metrics
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