Senior Manager, Software Engineering

Responsibilities

• Lead the strategy, execution, and day-to-day engineering operations for a key Protect domain, with a focus on reliability, delivery quality, and technical health.
• Manage, mentor, and grow a team of engineers, building a culture of ownership, continuous improvement, and strong technical execution.
• Stay close to the architecture and implementation details, moving comfortably between planning, technical design, and operational problem-solving when needed.
• Partner with Product, Research, SRE, and adjacent engineering teams to prioritize work, remove bottlenecks, and deliver scalable solutions in a multi-cloud environment.
• Strengthen engineering fundamentals across your area, including observability, incident response, quality practices, CI/CD, and team operating cadences.
• Use data, metrics, and technical judgment to identify systemic issues, improve team effectiveness, and raise the bar on execution.

Requirements

• 6+ years of experience in software, platform, or cloud engineering, including direct responsibility for team leadership and delivery outcomes.
• Strong hands-on experience building and operating distributed systems in AWS and/or GCP, with familiarity in Kubernetes, CI/CD, and cloud-native engineering practices.
• Proven ability to lead engineers through execution, improve engineering processes, and deliver reliable systems in production.
• Strong technical grounding in modern backend engineering, observability, and operational excellence.

Nice-to-Haves

• Experience in fraud prevention, authentication, voice biometrics, trust and safety, or related security products.
• Prior hands-on experience as a software, infrastructure, or platform engineer before moving into management.
• Experience working in high-growth SaaS environments where speed, scale, and cross-functional execution all matter.

Compensation and Benefits

• Base pay range: $195,000–$235,000 USD (factors include scope, responsibilities, experience, education, skills, market, and business considerations).
• Competitive compensation package including RSUs for all employees.
• Remote-first environment with flexibility and autonomy.
• Regular team on-sites, company-wide events, and intentional gatherings.
• Unlimited Paid Time Off (PTO).
• Generous health and welfare plans, including one employer-paid “employee-only” plan.
• Best-in-class Health Savings Account (HSA) employer contribution.
• Low-cost vision and dental plans.
• Paid Parental Leave (birth, adoptive, foster).
• One year of diaper delivery for new additions.
• Recurring monthly phone and internet allowance.
• Enhanced fertility and GLP-1 benefits.
• Annual Learning & Development stipend.