Staff Software Engineer

What You’ll Do

Core Infrastructure & Workflow Orchestration

• Maintain and evolve our workflow automation system that runs across serverless and containerized environments, processing millions of tasks a month.
• Design scheduling, queuing, rate limiting, and retry logic for reliable, fair resource allocation.
• Build mechanisms for state tracking, error handling, timeouts, and cleanup across distributed tasks.
• Partner with DevOps on observability, structured logging, tracing, and deployment automation.

External Integrations & Data Pipelines

• Manage integrations with SFTP, email, databases, spreadsheets, and REST APIs, with secure credential and failure recovery handling.
• Build and maintain file processing pipelines that handle millions of files a month.
• Work with healthcare data formats (HL7, X12, EDI) and standard file types (PDF, Excel, CSV, JSON).
• Develop webhook handlers, polling services, and event-driven workflows that keep data consistent.
• Collaborate with ML/AI teams on data pipelines for model training and inference.

Technical Leadership

• Lead technical projects and set quality and reliability standards for the backend team.
• Identify and reduce technical debt; plan and execute major system improvements and migrations.
• Mentor engineers through code reviews, design sessions, and pair programming.
• Participate in incident response and postmortems, with a focus on long-term reliability.
• Write and review RFCs to document and guide key architectural decisions.

You May Be a Fit If

• You've spent 8+ years in professional software engineering.
• You have a strong background in distributed systems, workflow orchestration, automated systems, and event-driven pipelines at scale.
• You have advanced database expertise: SQL, schema design, query tuning, and operations at scale.
• Your computer science fundamentals — data structures, algorithms, system design — are solid.
• You've built and maintained large-scale data pipelines.
• You've spent 3+ years in technical leadership, guiding projects and mentoring engineers.
• You have a track record of improving reliability, managing incidents, and reducing technical debt.
• You communicate clearly in writing and in conversation, for documentation and cross-team collaboration.
• You've worked closely with DevOps, observability, ML/AI, and UX teams.

Benefits & Perks

• Healthcare Coverage — Full medical, dental, and vision insurance for you and participation for your family
• 401(k) with Company Match — Plenful matches 50% of your first 3% contributed
• Equity — Every full-time employee shares in our success
• Unlimited PTO — Take the time you need, when you need it
• Daily Lunch Stipend — $100/week to cover your midday meals
• Wellness Stipend — $100/month to support your health and well-being
• Commuter Benefits — $100/month for SF and NYC-based employees
• Parental Leave — Paid leave to support growing families