Principal Solutions Engineer, Enterprise
Leads technical strategy for complex enterprise AI deals, architects end-to-end solutions, advises executives on AI/LLM adoption, and influences product roadmap. Requires deep customer-facing engineering experience, systems architecture across cloud/data/AI, and programming skills like Python/Java.
About the job
Responsibilities
- Own technical strategy and execution for the company’s most complex, high-value enterprise opportunities, acting as the ultimate arbiter of the “technical win”
- Serve as a trusted advisor to executive stakeholders (CTOs, Heads of AI, Engineering leaders), guiding long-term AI/LLM adoption strategies
- Architect and lead end-to-end solution design, from discovery through pilots and productionization, across ambiguous and evolving customer requirements
- Drive cross-functional alignment across Sales, Product, and Engineering to unblock critical technical and business challenges
- Define and shape large, multi-phase Scopes of Work, translating ambiguous customer problems into scalable, production-ready solutions
- Lead high-impact customer engagements, including executive presentations, technical deep dives, and workshops
- Influence Scale’s product roadmap by synthesizing customer insights and advocating for high-leverage feature development
- Mentor and elevate other Solutions Engineers, establishing best practices across demos, pilots, and technical sales strategy
- Drive org-level initiatives that improve win rates, shorten sales cycles, and increase the scalability of the Solutions Engineering function
Requirements
- Deep technical background with significant experience in customer-facing engineering roles (pre-sales, forward-deployed, or post-sales) at enterprise scale
- Proven track record of owning and closing complex, multi-stakeholder technical deals with Fortune 500 or equivalent enterprises
- Strong systems thinking and architecture experience across cloud, data, and AI/ML systems
- Hands-on experience with programming languages such as Python, Java, or similar, with the ability to prototype and validate solutions when needed
- Experience operating as a senior technical advisor to executive stakeholders, with strong presence and credibility
- Demonstrated ability to navigate ambiguity, influence without authority, and drive alignment across diverse teams
- Exceptional communication skills, with the ability to translate between business, product, and technical audiences
- High degree of ownership, intellectual curiosity, and bias for action in fast-paced, ambiguous environments
Nice to Haves
- Deep experience with Generative AI / LLM applications in enterprise environments
- Background in forward-deployed engineering or building production-grade ML systems
- Experience in regulated industries such as financial services, insurance, or healthcare
Skills
Python, Java, Cloud, AI/ML, LLMs, Generative AI, Systems Architecture, Data Systems
Similar jobs
Sales Engineering jobs
1Password
United StatesLeads technical validation and commercialization of emerging security and access technologies, partnering with product, engineering, marketing, sales, and strategic customers. Requires 8+ years in customer-facing enterprise B2B SaaS technical roles, strong executive communication, and expertise in identity, cloud, developer, and AI workflows.
Snowflake
Remote
Provides pre-sales technical leadership for enterprise data platform architecture, demonstrations, proof-of-concepts, and implementations. The role requires 10+ years of data architecture experience, 5+ years in pre-sales, strong executive communication, and hands-on expertise across cloud, lakehouse, integration, and streaming technologies.
Attentive
United States
The Principal Solutions Consultant serves as a technical advisor throughout the sales process, delivering tailored demonstrations, addressing security and compliance questions, and supporting client implementation. The role requires 5+ years in technical sales, including 3+ years as a Sales Engineer or Solutions Architect, plus API and SFTP expertise.
Twilio
United States
Leads complex presales solution architecture and validation for multi-product customer environments, serving as a technical authority on trust, identity, security, fraud, and compliance. Requires 7+ years of presales experience and strong executive communication.
Twilio
United States
Principal presales engineer partnering with account executives to lead technical sales, customer discovery, solution design, and product demonstrations for Twilio communications products. Requires substantial pre-sales or technical customer-facing experience, strong presentation skills, and technical domain knowledge.