Sr. Manager, Procure to Pay Operations

What You'll Do

Own P2P Operations End to End

• Lead day-to-day operations across Procurement, AP, Strategic Sourcing, T&E, and Global Contracts
• Ensure SLA performance, approval cycle times, and process compliance meet or exceed targets across all functions
• Establish clear ownership, operating rhythms, and accountability across a globally distributed team
• Serve as the primary operational escalation point for cross-functional stakeholders in Finance, Legal, and Security

Drive Automation & Agentic AI Execution

• Own the execution of agentic AI and automation projects already in flight across the P2P stack
• Partner with engineering, product, and AI teams to move automation initiatives from roadmap to production
• Identify additional automation opportunities across the procure-to-pay lifecycle and build the business case
• Champion AI tool adoption across the team — setting the standard for how the function leverages technology to scale

Lead and Develop the Team

• Manage a team of procurement, AP, and sourcing professionals across multiple geographies
• Build a high-performance culture with clear expectations, strong feedback loops, and a focus on continuous improvement
• Develop team members' capabilities in both operational excellence and AI-enabled ways of working

Deliver Visibility and Insights

• Own P2P reporting and metrics — ensuring leadership has real-time visibility into spend, cycle times, SLA performance, and process health
• Surface insights that drive better decision-making across Finance, Sourcing, and the business
• Partner with FP&A on committed spend, budget alignment, and accrual accuracy

What We're Looking For

Required

• 8+ years of experience in Procure to Pay, Finance Operations, or a related field — with at least 3 years in a people management role
• Proven track record leading operational transformation in a P2P or S2P environment — you have built things, not just run them
• Hands-on experience with AI, automation, or agentic workflow tools in an operational context — you understand how to translate technology into process improvement
• Deep familiarity with Workday or a comparable ERP, and procurement intake platforms such as Zip, Coupa, or SAP Ariba
• Strong cross-functional stakeholder management skills — you are equally comfortable with Legal, Finance, Security, and business unit leaders
• Executive-level communication skills — you can distill complexity into clarity for a CPO or CFO audience
• Experience managing globally distributed teams across multiple time zones

Nice to Have

• Experience with Navan, ServiceNow, or similar T&E and ITSM platforms
• Familiarity with Snowflake or other modern data platforms
• Background in a high-growth technology company with a scaled P2P operation
• Experience working alongside engineering or AI product teams to deliver automation at scale