Senior Operations Manager, Communications & Marketing

Responsibilities

• Serve as a thought partner and strategic advisor to the VP of Comms & Marketing, standing in on meetings, challenging ideas, and following up on action items.
• Manage central operations for the department, partnering closely with leadership and team PMs to maintain and scale operations.
• Drive strategic planning, goal setting and tracking, department governance, and team meetings.
• Lead cross-functional strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the VP.
• Handle oversight of projects that do not neatly fit within the organizational chart or that fall between departments.
• Assist with cross-functional strategic matters including commercialization, service, and operations orchestration.
• Provide analysis, recommendations, and options regarding high-impact decisions.
• Partner with the VP’s Executive Assistant to ensure calendar is organized and aligned with critical priorities.
• Manage agenda and content preparation for internal and external executive meetings.
• Support the VP of Comms & Brand by producing content and presentations both internally and externally.
• Track/forecast budget and headcount; develop annual budgets in collaboration with leadership.

Requirements

• Bachelor’s degree.
• 8+ years of relevant experience in managing a center of excellence team across a variety of Comms & Marketing functions.
• Experience engaging and collaborating with senior leaders including C-Suite executives.
• Highly organized with excellent attention to detail; ability to prioritize and manage multiple tasks and workflows on deadline.
• Strong track record managing complex cross-functional projects.
• Proven ability to develop and maintain strong relationships at all levels of an organization.
• Proficient in Google Suite and Content Creation.