Product Enablement Lead

What You'll Do

• Anticipate and plan field readiness needs in partnership with GTM teams, translating strategic roadmaps into proactive enablement programs
• Ensure comprehension of platform capabilities across the full lifecycle of the customer journey, from pre-sale to renewal
• Scale a best-in-class enablement program that ensures high demo proficiency and product confidence across revenue teams - AEs, BDRs, partnerships, implementations, and customer success
• Build and maintain the internal knowledge base: playbooks, training guides, and FAQs that serve as the GTM team's single source of truth
• Partner with Product, PMM, and GTM leaders to translate every launch and roadmap update into timely, digestible internal training content
• Design and facilitate recurring product training sessions that keep the GTM team sharp and current as the product evolves
• Build repeatable enablement playbooks that scale as the team and market footprint grows
• Create assessment and certification frameworks to validate product fluency and identify gaps through win/loss reviews and field feedback and track program effectiveness

Who You Are

• 7-10 years in product enablement, sales enablement, or technical training at a B2B SaaS company
• Proven builder who has created internal knowledge systems and training programs from scratch
• Exceptional written communicator who translates complex product concepts into clear documentation
• Cross-functional collaborator experienced partnering with Product, PMM, and Sales
• Data-driven and comfortable with ambiguity; high ownership, low ego
• Experience enabling teams selling to finance leaders (CFOs, controllers) is a plus