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IntercomIntercomSan Francisco, CA

Senior Partnerships Manager, LATAM

Develops, manages, and grows partnerships in LATAM to drive revenue and market expansion. Collaborates cross-functionally on strategies, performance tracking, and co-branded campaigns. Requires 8+ years experience in partner/sales roles focused on LATAM, B2B SaaS, Portuguese fluency.

192k – 260k/yr
Hybrid8+ YOEPartnerships

About the role

Responsibilities

Manage Partner Relationship:

  • Build and maintain strong, long-lasting relationships with existing and potential partners in LATAM.
  • Act as the main point of contact for all partner-related inquiries, fostering trust and open communication.
  • Collaborate with partners to identify new business opportunities and expand existing partnerships.
  • Negotiate, close, and manage partnership agreements that align with business goals.

Market Expansion and Partner Acquisition:

  • Identify and recruit new partners across LATAM, focusing on those that align with the company's strategic objectives and pipeline goals.
  • Support the onboarding process of new partners and ensure they have the tools and knowledge needed for success.
  • Develop go-to-market strategies for new partner launches and promotions in the region.

Performance Monitoring and Optimization:

  • Track partner performance, including sales targets, growth metrics, and overall contribution to business success.
  • Run weekly forecasts with partners to drive accountability and performance.
  • Analyze market trends and partner performance data to recommend areas for improvement and new opportunities.
  • Implement joint business plans with partners to drive revenue growth, increase market share, and deliver measurable results.

Cross-Functional Collaboration:

  • Work with internal teams such as product to provide feedback on PMF in region.
  • Partner closely with sales on opportunity transfer, progress and overall pipeline forecasting and health.
  • Coordinate with marketing to develop co-branded campaigns and materials that support partners and enhance brand visibility.

Reporting and Analytics:

  • Provide regular updates on partner performance, KPIs, and sales metrics to senior management.

Regional Expertise:

  • Stay current on trends, regulations, and industry best practices specific to the LATAM market.
  • Leverage local market knowledge to help shape partnership strategies and support the company’s regional growth objectives.
  • Understand cultural nuances, business practices, and economic conditions in various LATAM countries to adapt the partnership approach.

Requirements

  • 8+ years of experience in partner management, business development, or sales, with a strong focus on LATAM markets.
  • Experience running channel sales or direct sales is a big plus.
  • Proven track record of driving revenue growth and building successful partnerships in LATAM.
  • Experience in B2B SaaS or AI environments.
  • Strong negotiation, communication, and interpersonal skills.
  • Fluency in Portuguese is required (both written and verbal), Spanish is a plus; English proficiency required.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Analytical mindset with the ability to work with data and generate actionable insights.

Compensation

  • OTE range for San Francisco Bay Area: $192,000-$260,000 (includes base pay, corporate bonus or sales incentive, and RSUs).

Skills

Partner ManagementBusiness DevelopmentChannel SalesB2B SaaSLatam Market ExpertiseNegotiationSales ForecastingPipeline ManagementData AnalysisGo-to-Market Strategy

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