Marketing Operations
Own and elevate ElevenLabs' and ElevenCreative's social presence across X, Instagram, TikTok, YouTube, LinkedIn and Discord. Hands-on role planning calendars, capturing/editing product moments with lightweight video tools, growing community, analyzing performance, and staying ahead of trends for an AI-native brand.
About the job
Responsibilities
- Own the social content calendar across X, Instagram, TikTok, YouTube, and LinkedIn for both ElevenCreative and ElevenLabs, plus our community on Discord, from planning through publishing.
- Coordinate with AI creative producers and product teams to capture product moments such as screen recordings, motion demos, and feature walkthroughs, and adapt them into social-ready assets.
- Record and edit content yourself using tools like Screen Studio, assembling clips, adding text and motion overlays, and formatting natively for each platform.
- Own and grow our Discord community, sparking conversation, surfacing feedback, and keeping it active.
- Plan and execute social content around product launches, feature releases, and company moments.
- Work with the creator partnerships and community teams to source creator work, align on campaigns, and amplify content across channels.
- Monitor platform analytics, tracking engagement, reach, follower growth, and conversion, and use the data to refine strategy.
- Stay ahead of platform trends, algorithm changes, and cultural moments to find opportunities for the brand.
- Up-level the brand voice and raise the quality bar across every channel, keeping a consistent identity.
- Manage community engagement across platforms, responding to comments, surfacing feedback, and joining the right conversations.
- Develop and iterate on content formats that drive engagement and show product capabilities to creators and marketers.
Requirements
- Demonstrated experience managing social media accounts for a technology or creative tools company, with a portfolio of work you can share.
- Ability to do lightweight video editing, assembling clips, adding text and motion overlays, and formatting content for different platforms.
- Comfortable recording and editing your own content with tools like Screen Studio, turning product moments into native posts without waiting on a producer.
- Proven ability to write sharp, platform-native copy across X, Instagram, TikTok, and LinkedIn.
- Fluency in social analytics, you know how to pull insights from native platform dashboards and translate them into content decisions.
- Experience coordinating content across cross-functional teams (video, community, partnerships, product marketing).
- A genuine understanding of the AI and creative tools landscape, you follow the space, use the tools, and have informed opinions about where things are headed.
Nice-to-Haves
- Experience managing social for a product used by creators and marketers (e.g., Adobe, Canva, Figma, Runway, or similar).
- Experience running or growing a community channel such as Discord.
- Experience with social scheduling and management tools (Sprout Social, Later, Buffer, or similar).
- Experience building a social presence from early stage or leading a rebrand on social.
- Multilingual capabilities.
Skills
Social Media Management, Content Calendar Planning, Video Editing, Screen Studio, Social Analytics, Discord Community Management, Platform-Native Copywriting, Trend Analysis, Cross-Functional Coordination, AI Tools, Social Scheduling Tools
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