Latest Customer Success jobs at Rokt

Own a portfolio of ecommerce merchant accounts, driving revenue expansion, retention, and partner outcomes through data-backed account management. The role requires at least one year of client-facing experience and strong ownership, communication, and analytical skills.

Own the launch-to-scale lifecycle for Rokt Ads advertisers in ANZ, driving performance, retention, and expansion while managing senior client relationships. The role requires 5+ years in customer success, account management, or performance marketing and strong fluency in advertising measurement and optimization.

Manages Japanese advertiser relationships for Rokt Ads by supporting campaign launches, optimization, performance analysis, and cross-functional execution. The role requires at least three years of relevant client-facing or digital advertising experience, strong data and organizational skills, and native Japanese with business-level English.

Strategic Customer Success Manager responsible for managing high-value global enterprise accounts on the mParticle CDP platform, driving retention, expansion, and platform adoption through tailored success plans and executive-level engagement.

Manages relationships with top-tier global enterprise customers on a Customer Data Platform, driving retention, expansion, adoption, and measurable business outcomes through tailored success plans and collaboration with internal teams. Requires 3+ years in SaaS customer success with data/martech experience.