Strategic Customer Success Manager responsible for managing high-value global enterprise accounts on the mParticle CDP platform, driving retention, expansion, and platform adoption through tailored success plans and executive-level engagement.
Manages relationships with top-tier global enterprise customers on a Customer Data Platform, driving retention, expansion, adoption, and measurable business outcomes through tailored success plans and collaboration with internal teams. Requires 3+ years in SaaS customer success with data/martech experience.
Strategic Customer Success Manager responsible for managing high-value global enterprise accounts on the mParticle CDP platform, driving retention, expansion, and platform adoption through tailored success plans and executive-level engagement.
Manages relationships with top-tier global enterprise customers on a Customer Data Platform, driving retention, expansion, adoption, and measurable business outcomes through tailored success plans and collaboration with internal teams. Requires 3+ years in SaaS customer success with data/martech experience.