Infinitus
AI agents automating healthcare phone calls
Infinitus builds voice AI agents that automate clinical and administrative phone calls for benefit verification, prior authorizations, and patient outreach. They serve healthcare providers, pharma, life sciences, and payors to reduce administrative burden and speed up patient access to care. The platform powers over 100 million minutes of conversations with higher accuracy than humans.
AI Patient Access Specialist
Serves as human-in-the-loop for AI-driven insurance verification calls in healthcare, training AI systems, ensuring quality, and handling data entry while complying with HIPAA. Requires 2+ years healthcare/contact center experience and technical literacy.
Implementation Analyst / Customer Enablement Specialist
Configures AI healthcare platform, documents technical specs, builds integrations (API/CSV/Salesforce/FHIR), supports QA/UAT, and resolves client issues to enable successful implementations. Requires 3-5 years implementation experience and strong problem-solving.
Implementation Manager
Leads end-to-end technical delivery of AI agent solutions for healthcare clients, managing integrations with CRM, EMRs, and data platforms via APIs and standards. Requires 4-5 years in software implementation or technical consulting, with strong project management and Salesforce experience.
Customer Success Manager
Manages enterprise healthcare AI accounts end-to-end, driving onboarding, renewals, expansions, and customer health through check-ins, QBRs, and cross-functional collaboration. Requires 5+ years in customer success or technical account management with strong technical fluency and growth track record.
National Account Executive
Prospects and sells AI automation software to large pharmaceutical manufacturers, hubs, and specialty pharmacies, achieving sales quotas through territory coverage, C-level positioning, and pipeline growth via inbound/outbound efforts. Requires 3-5 years selling software to pharma/payers with proven track record.