San Francisco, CA
AI agents automating healthcare phone calls
Infinitus builds voice AI agents that automate clinical and administrative phone calls for benefit verification, prior authorizations, and patient outreach. They serve healthcare providers, pharma, life sciences, and payors to reduce administrative burden and speed up patient access to care. The platform powers over 100 million minutes of conversations with higher accuracy than humans.
Evaluate quality, accuracy, empathy, and clinical safety of AI agent healthcare conversations. Provide feedback to improve agent capabilities. Requires RN, PA or equivalent with 2+ years bedside experience.
Manage external vendors and internal resources for an AI healthcare communications company. Negotiate contracts, monitor performance and compliance, forecast capacity, allocate staff/contractors, and optimize utilization to meet operational goals and SLAs.
Senior full-stack engineer building and scaling AI-powered healthcare products and Eva, the AI health assistant. Lead end-to-end delivery of user-facing features integrating LLMs, data pipelines, and backend services in a fast-paced startup.
Own the vision, roadmap, and execution for Studio, Infinitus' no-code AI agent builder, workflow builder, and connectors. Define how healthcare teams design, test, and deploy AI agents for patient and provider conversations. Requires 4-6 years PM experience, strong AI curiosity, and ability to partner with technical engineering teams.
Forward Deployed Engineer embedding with strategic healthcare customers to build and deploy production AI applications, agents, and workflows on Infinitus's platform. Requires 8+ years technical customer-facing experience, strong LLM and Python skills, and high agency in ambiguous enterprise settings.
Lead end-to-end technical delivery and system integrations of AI agent solutions for healthcare clients including Big Pharma, pharmacies, and payors. Manage client implementations, coordinate cross-functional teams, and guide customers through configuration, integration, and adoption.
Serves as human-in-the-loop for AI-driven insurance verification calls in healthcare, training AI systems, ensuring quality, and handling data entry while complying with HIPAA. Requires 2+ years healthcare/contact center experience and technical literacy.
Financial Analyst responsible for end-to-end billing, vendor invoice processing, financial reporting, variance analysis, budgeting, and building financial models at an AI healthcare startup. Requires bachelor's degree, 2-5 years experience, advanced Excel/Google Sheets proficiency, and strong analytical skills.
Data Analyst responsible for complex data exploration, advanced modeling, metric definition, experimentation, and translating healthcare data into strategic insights for product and business leaders. Requires 5+ years experience, deep SQL and Python/R skills, statistical expertise, and strong communication.
Prospects and sells AI automation software to large pharmaceutical manufacturers, hubs, and specialty pharmacies, achieving sales quotas through territory coverage, C-level positioning, and pipeline growth via inbound/outbound efforts. Requires 3-5 years selling software to pharma/payers with proven track record.