Latest Solutions Architecture jobs at Factory AI

Partners with mid-market customers from technical evaluation through adoption, leading onboarding, troubleshooting integrations and workflows, and translating feedback into product improvements. Requires a technical bachelor’s degree, 2–3 years of relevant experience, and strong software troubleshooting and communication skills.

Leads technical customer engagements from pre-sales through production adoption, including onboarding, integration guidance, issue resolution, and product feedback. Requires a bachelor’s degree in a relevant field and at least three years of solutions engineering experience.

Mid-Market Solutions Engineer partnering with customer engineering teams from evaluation through adoption. Guide technical journeys, lead onboarding and training, diagnose issues, and drive product improvements for developers integrating Factory.

Own post-sales technical relationships for strategic enterprise accounts, designing deployment plans that drive adoption of an agent-native software development platform. Requires strong technical foundation in SDLC, product manager mindset, and builder orientation.

Leads customer implementations of AI engineering platform, integrates into client environments, solves complex technical issues on-site, and drives special projects influencing product roadmap. Requires 2-3 years experience, broad tech proficiency, and strong problem-solving in fast-paced startup.