Underwriter
Underwriter handling high-volume transactional underwriting, complex appeals, compliance audits, claims review, and carrier relations to ensure policy issuance aligns with guidelines. Requires 2+ years underwriting experience, knowledge of FCRA/OFAC/MIB, and advanced Excel skills.
Responsibilities
- Underwriting & Appeals: Execute transactional tasks, manage complex appeals, draft decline letters, and resolve application discrepancies or medical impairment inquiries.
- Compliance & Audit: Lead Post Issue Audits (PIA), manage MIB reporting, and conduct partner reviews to ensure adherence to carrier and regulatory guidelines.
- Claims & Data Integrity: Review applications for accuracy prior to FNOL submission, manage claim status changes in the Admin Portal, and maintain consolidated claims reporting.
- Carrier & Partner Relations: Act as the primary technical point of contact for carrier inquiries, facilitate reinsurance meetings, and manage data vendor audits (e.g., Milliman).
- Process Improvement: Manage the general underwriting mailbox to improve response times and collaborate with the CX team on "Future Feature" requests and Gen-AI tool testing.
- Operational Support: Maintain travel advisories, monitor OFAC watchlists, and provide backup for general operations and reporting.
Requirements
- 2+ years in underwriting (Insurance/Financial Services) with a focus on claims or technical underwriting.
- Deep understanding of FCRA, OFAC, MIB coding, and medical impairment risk evaluation.
- Advanced Microsoft Excel skills; experience with underwriting workbooks, Admin Portals, and Milliman reports.
- Strong ability to investigate disputed data, audit complex files, and interpret evolving carrier guidelines.
- Proven ability to draft legally compliant correspondence and manage high-level relationships with external carriers and reinsurers.
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