Solutions Engineering Manager
Founding Solutions Engineering Manager to build and lead the SE team at an early-stage AI document platform startup. Player-coach role requiring 8+ years technical customer-facing experience and 2+ years people management.
Responsibilities
- Build and lead the Solutions Engineering team—hiring, onboarding, coaching, and developing SEs into high-performing partners for the GTM org
- Partner with Sales leadership across the full deal cycle—from discovery and technical qualification through demos, POCs, and architecture reviews—to drive enterprise wins and expansion
- Stay hands-on as a player-coach—personally leading the most strategic enterprise engagements and complex technical discussions when it matters most
- Define the SE playbook: demo standards, POC methodology, technical discovery, account coverage models, and the operating cadence that ties the team to GTM goals
- Be the bridge between customers and Product/Engineering—synthesizing field signal into a clear, prioritized feedback loop that shapes the roadmap
- Work directly with the founders to shape GTM strategy, technical positioning, and how Solutions Engineering scales
Requirements
- 8+ years of experience in solutions engineering, sales engineering, or a closely related technical customer-facing role—with significant time spent supporting enterprise or regulated customers
- 2+ years of experience directly managing or leading a team of solutions/sales engineers (or similar technical IC team), including hiring, coaching, and performance management
- Technically credible: able to go deep with engineers and customers on Python, APIs, infrastructure, and modern cloud/Kubernetes-based deployments
- Cross-functional partnership experience working tightly with Sales, Product, and Engineering leadership—owning the technical side of the customer journey from first call through expansion
- Operational rigor: built or improved systems for forecasting, capacity planning, account coverage, POC frameworks, enablement, and metrics that tie SE activity to revenue and customer outcomes
Nice-to-Haves
- Built a Solutions/Sales Engineering function from the ground up at an early-stage or high-growth startup
- Experience selling to or supporting technical buyers in regulated industries (financial services, healthcare, legal, insurance) or AI/ML-heavy teams
- Keep up with the latest developments in ML/AI and have an opinion on where the document/agentic AI space is going
Benefits
- Unlimited PTO
- Free daily lunch at the office
- Reimbursed transportation
- Generous health insurance covering medical, dental, and vision
- Up to $150/mo health and wellness budget
- Parental leave
Staff Solutions Architect
Act as a strategic technical advisor partnering with sales to evaluate customer fit, deliver architectural guidance, and drive adoption of Temporal’s workflow platform. Requires deep distributed systems expertise and proficiency in at least one supported language.
Lead Solutions Architect - Agent Bricks
Drives product adoption strategy and GTM execution for a Databricks product line. Partners with PMs and field leaders to build scalable programs, align roadmaps, and achieve revenue targets.
Forward Deployed Engineer, Networking
Networking specialist on the Forward Deployed Engineering team who designs enterprise deployment topologies, builds bridging integrations, and extends ADP networking primitives while working directly with customer network, security, and platform teams.
Staff Solutions Architect, Enterprise
Staff Solutions Architect advising enterprise customers on distributed systems architecture, building prototypes, and partnering with Account Executives on technical evaluations. Requires deep expertise in cloud-native technologies and one or more supported languages.
Director, Industry Solutions
Lead a team of industry technical architects driving strategic customer engagements and building prescriptive architecture and frameworks to drive customer adoption of the Snowflake AI Data Cloud. Partner with Sales, GTM, Solution Engineering, Engineering, and Marketing teams.