Software Engineer (Frontend), Core Product Experience
Builds and owns frontend features for core inbox, messages, and composer in a real-time B2B customer ops platform. Requires 5+ years experience with React, TypeScript, Redux, strong UX focus, and cross-functional collaboration with Product/Design.
Responsibilities
- Own and deliver frontend features end-to-end across Web, Desktop (Electron), and Mobile.
- Champion user experience from architecture to pixel-level details.
- Partner with Product and Design to shape features, offering technical perspective on feasibility and tradeoffs.
- Write clean, well-tested, maintainable code and contribute to frontend best practices, component libraries, and performance standards.
- Tackle complex UI challenges in real-time, multi-player applications with rich text editing and keyboard-driven workflows.
- Participate in code reviews, share knowledge, and contribute to collaborative engineering culture.
Requirements
Must Have:
- 5+ years professional experience building complex production web applications focused on frontend engineering.
- Strong proficiency in React, TypeScript, and state management (e.g., Redux).
- Obsess over user experience; ship delightful, polished UX.
- Product mindset: care about 'why' behind features, think user-first.
- Excellent communication and collaboration skills.
Should Have:
- Pragmatic problem-solving, valuing shipping over perfection.
- Strong design sensibility (spacing, typography, transitions).
- Experience translating designs into high-fidelity, responsive, accessible UI.
Nice to Have:
- Experience at fast-growing B2B SaaS company or customer support/communication space.
Compensation/Benefits
- Competitive salary.
- Equity.
- Private health insurance (options at no cost).
- Paid parental leave.
- Flexible time off.
- Mental health support.
- Family planning support.
- $100/month Lifestyle Stipend.
- Wellness Days.
- Winter Break (offices closed Christmas to New Year's).
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