Software Engineer

Essential Functions and Responsibilities:

• Onboard new SDK Users by leading virtual or traveling onsite for SDK training sessions.
• Provide external SDK Support services, including problem determination for development environments, and conduct code reviews that adhere to general code quality, stability, and supportability guidelines.
• Obtain a thorough understanding of the Lumin Digital tech stack platform to accurately estimate development projects of varying complexities, from small to large. Collaborate with other developers and product owners to formulate fair, legally binding statements of work, resulting in proposals that are free from scope creep risks.
• Able to adapt and perform product development to various subject matter areas of the product suite, from the backend to the frontend, for the hundreds of integrations and features within the product.
• Provide solution consulting services to clients, helping to solve gaps and other pain points with user workflows or back office operations.
• Write well-designed, testable, efficient, and maintainable code.
• Collaborate with various organizations from product management, implementations, customer support, and sales.
• Support production operations, ensuring smooth performance and timely resolution of incidents.
• Contribute to a high-performing development team, fostering collaboration and continuous improvement.
• Wear multiple hats to steer the team for success by constantly improving team efficiencies with the Atlassian product suite and naturally spearheading change for a fast-growing organization.
• Perform other duties as assigned.

Position Specifications

Education:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

Experience:

• 5 years of experience in engineering, architecture, with some of those years being client-facing
• Experience working with Saas platforms with an SDK and deep API integration projects.
• Experience with microservice architecture.
• Familiarity with containerization tools like Docker.
• Experience with AWS or other cloud platforms.

Knowledge, Skills, & Abilities:

• Strong object-oriented programming skills in TypeScript, C#, Java, or similar languages.
• Ability to manage multiple projects in a fast-paced environment, meeting objectives and maintaining high-quality standards.
• Excellent communication and interpersonal skills, with the ability to work collaboratively within a team.
• Strong problem-solving skills and a proactive approach to troubleshooting and debugging.