Senior Solutions Engineer, Commercial
As a Senior Solutions Engineer, you will be a technical partner to the Commercial Sales and Success organizations, delivering technical presentations, resolving issues, and implementing custom solutions for clients. You will design and deploy proof-of-concept projects and assist with RFPs.
The Role:
- Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
- Resolve technical issues, facilitate data migrations, and implement custom solutions using automations, etc.
- Design, develop, deploy and handle customer-specific proof of concept (PoC) projects.
- Build custom reports and dynamic dashboards for prospective clients' management teams.
- Assist with the functional and technical elements of RFPs.
- Stay current on new feature releases and maintain updated demo spaces for sales.
Qualifications:
- 5+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
- 2+ years demonstrable success working with commercial clients
- Required: Bachelors of Science in technical field preferred; completion of 4-year degree
- Preferred: Additional relevant professional certifications (PMP, CSM, etc.)
- Preferred: Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity.
- An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
- Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
- Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
- Hands-on experience with integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
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