Senior Product Manager, Originations Platform
Leads optimization of underwriting and operations workflows via third-party systems and integrations. Drives process improvements, AI/ML automation, and data-driven decisions for the Originations Platform, requiring 4+ years PM experience in fintech/proptech.
What you'll do
- Lead the implementation and ongoing optimization of Hometap's third-party workflow systems, ensuring they're configured, adopted, and continuously improved
- Identify and eliminate process inefficiencies across underwriting and operations workflows, translating pain points into prioritized product opportunities
- Establish yourself as an internal authority on mortgage tech, fintech, and workflow tooling, staying current on vendors, capabilities, and emerging solutions that could improve underwriting speed and quality
- Collaborate with Investment Operations and Engineering to design and deliver integrations that reduce manual effort and operational cost
- Iterate on staff-facing experiences with an empathetic perspective on the day-to-day jobs our staff performs
- Test and scale each delivery with data analysis, A/B testing, phased rollouts, and user research
- Build and maintain dashboards to track KPIs, analyze operational performance, and surface actionable insights regularly
- Communicate process improvement recommendations and ROI to key stakeholders across the organization, including senior leadership
- Advocate for platform-level changes that empower and facilitate testing of new Homeowner experiences
What you bring
- 4+ years of product management experience, preferably with both B2B and B2C exposure; strong preference for fintech, proptech, or mortgage origination experience
- Hands-on familiarity with mortgage origination systems, workflow automation platforms, or related fintech infrastructure
- A demonstrable history of cost-reducing integrations and process improvements with measurable outcomes
- Passion for intuitive, pragmatic user experiences, especially for internal tooling
- Excellent written and verbal communication skills, with the ability to influence cross-functional teams and executive stakeholders
- Experience integrating AI/ML models and automation into production workflow systems, including prompt engineering, API orchestration, and translating business logic into intelligent decision pipelines
- Comfort with AI based prototyping and rapid solutioning to facilitate alignment and collaboration
- Strong analytical skills and comfort working with data to make informed decisions; experience with tools like Heap, Tableau, or similar platforms a plus
- Self-awareness and time management skills to balance multiple projects at once and know when to ask for help
Salary Range: $170,000 - $180,000, depending on experience, skills, location, and other factors. Includes equity, medical/dental/vision coverage, work-from-home stipend, parental leave, and PTO.
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