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Senior Privacy Program Manager

167k – 232kSan Francisco, CANew York, NYPortland, ORHybrid
Summary

Build and operationalize Mercury's privacy program by translating legal requirements into scalable systems, processes, and cross-team practices that keep pace with product development.

About the role

Responsibilities

  • Develop and update comprehensive privacy procedures and controls
  • Stay abreast of privacy laws and regulations to ensure organizational compliance
  • Evaluate and manage privacy risks associated with third-party vendors
  • Manage data subject rights processes — DSARs, deletion requests, opt-outs — ensuring timely, accurate, and scalable responses
  • Develop training, documentation, and awareness programs that make privacy intuitive for non-specialists across the company

Requirements

  • Deep understanding of privacy laws and regulations
  • Experience building or significantly improving privacy infrastructure (data inventories, PIA frameworks, and vendor review processes) from the ground up
  • Strong project management instincts: run multiple workstreams without dropping threads and get cross-functional buy-in without formal authority
  • Clear, direct communication: explain privacy implications to engineers, executives, and customers in plain language
  • Comfortable in a tech-forward, fast-paced environment
Skills
Privacy program managementPrivacy laws and regulationsData subject access requests (DSAR)Privacy impact assessments (PIA)Vendor risk managementData inventory managementPrivacy training and awarenessCross-functional project managementCompliance documentationStakeholder communication
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