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Senior Engineering Manager, Offer Delivery

Leads engineering team building scalable offer generation infrastructure for personalized credit product recommendations. Drives user growth through experimentation, ML collaboration, and cross-functional partnerships. Requires 8+ years experience including 3+ in people management.

195k – 270kUnited StatesEngineering ManagementRemote8+ YOE

About the role

The Team

Upstart's Offer Delivery (PLG) Team drives growth by deepening relationships with existing users through an always-available credit experience, intelligent offer generation, and merchandising.

Role Summary

As a Senior Engineering Manager, shape user growth and engagement via intelligent targeting, product recommendations, and scalable offer generation infrastructure. Collaborate with ML team to optimize outcomes and increase customer lifetime value.

How you'll make an impact

  • Define and implement an engineering roadmap that supports intelligent and personalized offer and product recommendations to our user base
  • Work with cross functional partners including Product Managers, Product Marketing Managers, and Research Scientists to make this a highly impactful program
  • Lead, coach, and develop a high-performing engineering team directly, focused on providing high quality solutions and incrementally enhance systems with each pull request
  • Leverage experimentation and data-driven insights to refine growth strategies, optimizing user engagement and conversion through continuous testing, iteration, and personalization
  • Create a best-in-class offer generation infrastructure that scales with our user base and all Upstart products

Minimum Qualifications

  • Bachelor's degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 8 years of experience, including at least 3 years of direct people management experience
  • Experience leading product oriented teams with quantifiable user impact
  • Ability to convey complex technical information to a variety of audiences

Preferred Qualifications

  • Experience with growth engineering product stacks (Optimizations, Experimentation, Personalization, Recommendation Systems, etc)
  • Experience working on a product with marketplace dynamics
  • Proven track record of leading and growing engineering teams
  • Success in driving initiatives spanning multiple teams across organizations
  • Skilled in scaling systems in both a technical and organizational capacity

Skills

Recommendation SystemsExperimentationPersonalizationMachine LearningOffer OrchestrationScalable InfrastructureGrowth EngineeringData-Driven InsightsProduct RecommendationsOptimization

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