Senior Client Account Manager, App Dev Enterprise

Responsibilities:

Client Partnership Growth

• Collaborate with Client Partners to meet or exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners and their agency counterparts to drive year-over-year revenue growth
• Be a trusted partner by advising clients on their full funnel objectives, especially with mobile app marketing, and crafting thoughtful and creative media plans
• Ownership of brand and media agency education, office hours, and performance check in’s, effectively communicating Reddit’s value proposition, solutions, and best practices for advertising on the platform

End-to-End Campaign Ownership

• Lead end-to-end campaign launch execution, supporting clients with setup and delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including revenue delivery, troubleshooting issues, and escalations when necessary
• Collaborate with Ad Ops, Product to ensure effective campaign delivery and resolve any technical hurdles

Insights, Reporting & Upselling

• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Strategically identify and pitch upsell opportunities to clients to contribute to account growth

Leadership & Cross Functional Collaboration

• Mentor and train other team members
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively identify areas of improvement and drive the execution of solutions

Required Qualifications:

• 7-10 years of experience in advertising sales and account management
• Deep industry expertise in mobile apps, mobile User Acquisition funnels, and MMPs
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Proficient at upselling with a proven track record of growing client spend
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave