Rapid Researcher
Conduct rapid user research studies in sprints, synthesize insights into actionable product recommendations, and present to cross-functional teams and leadership. Requires 7+ years experience in mixed-methods research, strong storytelling, and AI tool integration.
What you'll do at Figma
- Conduct research studies to gather user feedback and insights throughout the development process, working in quick sprints
- Synthesize research findings into actionable product recommendations that land with stakeholders and inspire action
- Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data—not just reporting insights
- Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term
- Collaborate with product managers, designers, and engineers to integrate user insights into the product development process
- Continuously evaluate existing product experiences to surface strategic opportunities and keep Figma alert to user needs
- Lead and mentor junior researchers on best practices and methodologies
- Experiment with tools, templates, and workflows to make research faster and sharper
We'd love to hear from you if you have
- 7+ years in research/design roles at fast-paced product organizations, UX/design agencies, or strategic consultancies focused on digital experience
- Proficient in mixed methods research, including qualitative (e.g., interviews) and quantitative (e.g., surveys, data analysis) approaches
- Proven communicator and storyteller, with a track record of presenting recommendations that secured executive buy-in or drove product changes
- Quickly ramps up on new projects and delivers measurable impact (1-2 weeks from start to finish)
- Actively integrates AI tools into their research workflow to increase speed, quality, or scale
While it's not required, it's an added plus if you also have
- Experience in a major tech company with a strong evaluative research function
- A knack for figuring out ambiguous problems and shaping them into clear goals
- Proficiency with designing and prototyping—ideally within the Figma suite of tools
- Adaptable and scrappy, with a history of thriving in fast-paced, dynamic environments
Compensation
Annual Base Salary Range: $169,000—$250,000 USD
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