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Rapid Researcher

169k – 250kSan Francisco, CANew York, NYRemote7+ YOE
Summary

Conduct rapid user research studies in sprints, synthesize insights into actionable product recommendations, and present to cross-functional teams and leadership. Requires 7+ years experience in mixed-methods research, strong storytelling, and AI tool integration.

About the role

What you'll do at Figma

  • Conduct research studies to gather user feedback and insights throughout the development process, working in quick sprints
  • Synthesize research findings into actionable product recommendations that land with stakeholders and inspire action
  • Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data—not just reporting insights
  • Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term
  • Collaborate with product managers, designers, and engineers to integrate user insights into the product development process
  • Continuously evaluate existing product experiences to surface strategic opportunities and keep Figma alert to user needs
  • Lead and mentor junior researchers on best practices and methodologies
  • Experiment with tools, templates, and workflows to make research faster and sharper

We'd love to hear from you if you have

  • 7+ years in research/design roles at fast-paced product organizations, UX/design agencies, or strategic consultancies focused on digital experience
  • Proficient in mixed methods research, including qualitative (e.g., interviews) and quantitative (e.g., surveys, data analysis) approaches
  • Proven communicator and storyteller, with a track record of presenting recommendations that secured executive buy-in or drove product changes
  • Quickly ramps up on new projects and delivers measurable impact (1-2 weeks from start to finish)
  • Actively integrates AI tools into their research workflow to increase speed, quality, or scale

While it's not required, it's an added plus if you also have

  • Experience in a major tech company with a strong evaluative research function
  • A knack for figuring out ambiguous problems and shaping them into clear goals
  • Proficiency with designing and prototyping—ideally within the Figma suite of tools
  • Adaptable and scrappy, with a history of thriving in fast-paced, dynamic environments

Compensation

Annual Base Salary Range: $169,000—$250,000 USD

Skills
mixed methods researchqualitative researchquantitative researchuser interviewssurveysdata analysisAI toolsFigmaprototypingUX research
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