Product Manager - Enterprise & Governance
Leads product strategy for enterprise governance and trust infrastructure in voice AI platform, focusing on compliance, security, audit trails, and monitoring to enable regulated businesses. Requires 8+ years PM experience with enterprise buyers including legal/procurement.
What You’ll Do
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30 Day: Become unreasonably dangerous on the Vapi platform and the enterprise buyer landscape: the product, the deals, the friction, the gaps. Map where enterprise deals stall: legal, security, compliance reviews, feature gaps, onboarding. Write a “here’s the mess + here’s the opportunity” brief for the enterprise segment. Ship one small thing that visibly unblocks a current customer.
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60 Day: Turn your diagnosis into a crisp strategy — a defensible argument with a prioritization call. Own and publish a 12-month rolling roadmap for enterprise: the full stack of what it takes for a regulated business to trust voice AI in production. Ship one high-leverage improvement that moves adoption, expansion, or retention. Turn data into knowledge.
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90 Day: Deliver a step-function improvement in a core enterprise metric. Make governance feel like magic. Raise the bar across Vapi by demonstrating what great product management looks like: crisp specs, fast decisions, honest post-mortems, data-driven prioritization, and magical product definition.
Who You Are
- Built product at a technical company where buyers included legal, security, compliance, and procurement.
- Speak fluent API and fluent enterprise procurement.
- Been in a security review, BAA negotiation, and legal hold conversation.
- Understand governance as essential for regulated industries.
- Strong point of view on AI for enterprise; have been building with it.
- Data-driven and disciplined; write concisely.
- ~8+ years of product experience, including owning enterprise segment and/or compliance/governance at a technical product company.
What We Offer
- Competitive salary and excellent equity ownership.
- Comprehensive health coverage: medical, dental, vision.
- Flexible time off.
- Catered meals, transportation, gym, $10k annual L&D budget.
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