Product Manager
Own product vision, roadmap, and execution for Front’s channel integrations (Voice, SMS, WhatsApp, Slack). Collaborate with engineering, design, sales, and partnerships to deliver high-impact solutions. Requires 5+ years PM experience in high-growth tech.
Responsibilities
- Own the product vision and strategy of Front’s portfolio of channel integrations (Voice, SMS, WhatsApp, Slack, etc.) based on demand from partnerships, customer insights, market research, and business objectives.
- Prioritize product roadmap, define product requirements, and lead development process from concept to launch in partnership with cross-functional teams.
- Use quantitative (e.g., metrics, analytics) and qualitative data (e.g., research, user feedback) to inform product decision-making.
- Work collaboratively with and drive alignment among key stakeholders across the organization, including executives, engineering & design teams, sales, partnerships, etc.
Requirements
- 5+ years of experience in product management in a high growth tech environment.
- Excellent communication and collaboration skills: manage senior and executive stakeholders; inspire change on your team or cross-functionally.
- Execution-oriented: highly organized; comfortable managing many work streams; make the right trade-offs; help teams ship on time.
- Customer empathy: champion of the customer; ship products that address key customer pain points and bring delight.
- Impact driven: understand how work drives business impact and lead team to focus on high-impact work.
- Strong design and systems thinking skills: break down complex problems, understand interdependencies, and envision cohesive, scalable solutions that prioritize user experience.
Benefits
- Competitive salary
- Equity (post-series D & backed by leading VCs)
- Private health insurance, including plan options at no cost to employees
- Paid parental leave
- Flexible time off policy
- Flexibility to work from home Monday and Friday
- Mental health support with Workplace Options
- Family planning support with Maven
- $100 per month Lifestyle Stipend
- Wellness Days
- Winter Break (offices closed Christmas to New Year's Day)
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