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Principal Product Manager, Agentic Surfaces

Own product vision and roadmap for Spotify Home's agentic AI future, evolving personalization from recommendations to autonomous agents. Requires 10+ years PM experience with proven track record shipping production-scale agentic consumer products.

New York, NYProduct ManagementRemote10+ YOE

About the role

What You'll Do

  • Own the product vision, strategy, and roadmap for the agentic future of Home, with flexibility to extend across Now Playing, Browse, and other surfaces as the strategy matures
  • Set the strategy for how Home's personalization evolves — determining where the established recommendation stack remains durable and where we deprecate it in favor of agents and the Large Personalization Model
  • Lead the ideation, development, and launch of agentic experiences that move from reactive recommendations to proactive, intent-aware action
  • Translate frontier model and agent capabilities into intuitive experiences a broad global audience understands and loves
  • Exercise clear, traceable judgment: be explicit about what to build and what to say no to, and sunset work that no longer serves the strategy
  • Set a high bar for quality and craft — the everyday interactions millions experience are the product — and hold the line between "looks great" and "is great"
  • Establish the evaluation bar for agentic experiences: rigorous eval frameworks, instrumentation, and honest assessment across diverse user segments
  • Use prototypes and real results to learn — favor showing a working prototype over writing a long doc — and defer commitment until understanding is strong
  • Use a mix of quantitative data, experimentation, and user research to understand behavior and make prioritization calls in genuinely ambiguous territory
  • Partner deeply with engineering, ML, design, research, and data science to ship high-impact improvements at a fast cadence
  • Influence senior stakeholders across Spotify, building alignment around a vision that spans multiple teams and surfaces
  • Balance rapid iteration with our commitment to user trust, safety, and brand integrity at scale

Who You Are

  • 10+ years of product management experience, with a majority in AI, consumer-focused roles
  • Proven track record shipping and scaling agentic products in production at scale — real agents that take autonomous action for users, not prototypes, demos, or scripted chatbots
  • Experience owning consumer products with tens or hundreds of millions of users
  • Demonstrated ability to balance investment across maturing and emerging technologies — knowing when to bet on the new and when to lean on the proven
  • Demonstrated ability to set product vision and roadmap and bring executive and developer-leadership audiences along
  • Exceptional product taste and instinct for what makes an experience delightful
  • Decisiveness under incomplete information: you triangulate the best evidence available, make the call, and own the consequences
  • Highly analytical; fluent in experimentation and using data to drive decisions
  • Excellent communication and stakeholder management across large, distributed, cross-functional orgs
  • Ability to thrive in fast-paced, ambiguous environments where the playbook is still being written
  • Deep, current expertise in how AI and agents are transforming consumer software, with a track record of building and launching agentic capabilities at scale in production
  • Experience with recommender systems, personalization, or large-scale ML-driven products — and the judgment to decide where an established stack stays durable versus where to move onto a new paradigm
  • Technical background or proven ability to partner closely with ML engineers and researchers on what's feasible — comfortable pulling your own data, exploring a codebase, or spinning up a prototype to unblock yourself
  • Experience building evaluation frameworks for AI-driven or personalized products at scale
  • Experience influencing across broad organizations and helping teams adopt new ways of working
  • You have either founder or startup experience
  • Passion for audio, discovery, and redefining how the world finds what it loves next

Skills

Product ManagementAi/Ml Product StrategyAgentic SystemsRecommender SystemsPersonalizationLLMsExperimentationData AnalysisStakeholder ManagementPrototyping

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