New Verticals Lead
Leads expansion into new home services verticals like roofing and pest control by developing expertise, shaping product roadmaps, evolving onboarding/CS, owning GTM strategies, and building scalable playbooks. Requires 6+ years experience, high agency, analytical skills, and cross-functional fluency.
What You’ll Do
- Develop deep vertical expertise (spending real time with customers in each new vertical to understand how their businesses, workflows, economics, and pain points differ)
- Shape the product roadmap by vertical (translating customer insights into prioritized product investments and partnering with PM and engineering on the workflows, integrations, and configurations that matter most for each segment)
- Evolve onboarding and customer success (designing how we onboard, activate, and retain customers in each vertical, and building the playbooks the CS team uses to scale)
- Own go-to-market by vertical (positioning, marketing materials, partnerships, tradeshow strategy, and channel motion, ensuring every vertical has a sharp, credible story)
- Build the new-vertical playbook (define the repeatable framework Broccoli uses to enter, validate, and scale every future vertical)
- Measure and iterate (set the success metrics for each expansion and hold yourself, and the cross-functional team, accountable to them)
What We’re Looking For
- 6+ years of experience with a manager-level background, ideally from top-tier strategy consulting (Bain, BCG, McKinsey) and a high-growth startup
- High agency. You don’t wait for instructions. You see what needs to happen, build the plan, and drive it across functions
- Strong analytical ability, including comfort structuring ambiguous problems, building business cases, and pressure-testing assumptions with data
- Excellent executive communication, including the ability to distill complex operational data into clear insights for both internal and customer-facing audiences
- Operator instincts. You can sit across the table from a roofing company owner or a pest control franchise GM and earn their trust quickly
- Cross-functional fluency. You’ve worked closely with product, engineering, marketing, and sales teams and know how to influence without authority
- Excited to work in person in San Francisco
- Bonus: prior experience in home services, field services, or vertical SaaS
Global Sourcing & Materials Manager
Owns global order tracking, expediting, and vendor coordination for massive AI data center builds. Requires proven experience expediting capital equipment orders and managing multi-site supply chains under schedule pressure.
Procurement Operations Manager
Owns day-to-day procurement operations and leads AI-driven re-architecture of the function. Requires 6+ years in procurement, finance ops, or business ops plus strong cross-functional execution and tooling fluency.
Senior Strategy & Operations Manager, Customer Success
Own strategy and execution for onboarding, retaining, and growing GlossGenius's larger customer segment. Build CS operational models, analytics, AI workflows, and cross-functional alignment while tackling ambiguous business problems.
Chief of Staff
Act as CEO's primary thought partner and operational extension, driving strategic projects, holding executive accountability, and serving as a cross-functional force multiplier at a high-growth AI startup.
Senior Director, Professional Services
Lead strategy, growth, and delivery excellence for Professional Services across a sub-regional portfolio. Manage multiple teams of 10+ Consultants and Project Managers while owning services sales, P&L, and customer value realization.