Network Operations Center (NOC) Analyst

What You'll Do

• Monitor data center systems using telemetry data, dashboards, and alerting tools to detect anomalies and emerging issues
• Perform independent technical diagnosis across Linux systems, network connectivity, and hardware health using command-line tools, logs, and diagnostic utilities
• Troubleshoot network-layer issues including connectivity, routing, and interface errors
• Triage and escalate incidents to the appropriate teams (hardware, network, SRE) with technically accurate summaries, relevant logs, and telemetry findings
• Create and maintain detailed tickets documenting diagnostic steps, technical findings, and observed system behavior
• Identify recurring alert patterns through telemetry analysis and surface findings to improve monitoring coverage and reliability

What You'll Need

Required Qualifications

• Hands-on Linux experience including command-line proficiency and system log analysis
• Practical understanding of networking concepts: TCP/IP, DNS, routing, and diagnostic tools (ping, traceroute, netstat, tcpdump)
• Ability to independently diagnose technical issues and exercise sound judgment in ambiguous situations
• Clear, precise communication skills with strong technical documentation ability
• Availability to work overnight and rotating shifts in a 24/7 environment

Ideal Experience

• Experience with Grafana, Datadog, or Prometheus
• Familiarity with HPC or GPU-based infrastructure
• Scripting experience in Bash or Python

Compensation

• Anticipated annual base salary range: $85,000–$100,000 USD
• Discretionary bonus and meaningful equity component
• Comprehensive medical, dental and vision coverage
• Retirement and financial wellness support
• Generous paid time off, plus holidays
• Paid parental leave
• Professional development support
• Wellness and work-from-home stipends