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Manager, Infrastructure Engineering

185k – 215kAustin, TXChicago, ILWashington, DCNew York, NYEngineering ManagementHybrid6+ YOE
Summary

Engineering Manager to lead the Infrastructure team responsible for AWS cloud platform, networking, security, CI/CD, and observability. Requires 3+ years managing infra/SRE teams plus hands-on cloud operations experience.

About the role

Responsibilities

  • Lead the Infrastructure team responsible for Upside’s core cloud platform, networking, security, and foundational services
  • Ensure AWS environments are secure, cost-efficient, and production-ready with strong foundations in IAM, networking, secrets management, encryption, and compliance-aware controls
  • Lead the evolution of CI/CD, observability, and platform tooling to improve developer experience
  • Drive operational excellence across reliability, scalability, and performance, including capacity planning, incident management, on-call health, and post-incident learning
  • Define and track key platform health and cost metrics such as availability, latency, error budgets, infrastructure cost per transaction, and change failure rates
  • Partner with Security, Data Platform, and Product Engineering teams to enable reliable experimentation and scalable data and ML systems
  • Oversee large-scale programs such as cloud modernization, multi-region architecture, and foundational security or resilience upgrades
  • Represent Infrastructure in cross-functional planning and technical forums

Requirements

  • 3+ years of experience managing infrastructure, SRE, or platform engineering teams
  • At least 3+ years of hands-on experience building and operating production systems in the cloud
  • Experience designing and reviewing solutions in AWS, including networking, container orchestration, storage, and IAM
  • Experience with modern DevOps practices and tooling (Terraform or other IaC, CI/CD systems, observability stacks, incident management)
  • Strong communication skills across technical and non-technical audiences

Nice-to-Haves

  • Eagerness to integrate generative AI into engineering workflows
  • Experience thriving in high-growth, high-change conditions
Skills
AWSIAMTerraformCI/CDObservabilityNetworkingContainer OrchestrationIncident ManagementDevOpsInfrastructure as Code
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