Engineering Manager
Lead a team of backend engineers building and scaling Bestow's communications infrastructure including document generation and multi-channel notifications. Player/coach role spending ~20% of time on production code.
Responsibilities
Technical Leadership
- Remain hands-on in the code and actively participate in system design and architecture decisions
- Regularly review pull requests, providing thoughtful feedback that elevates code quality
- Partner with engineers on complex technical challenges, offering guidance without micromanaging
- Drive large initiatives from conception through delivery
Communications Architecture & Integration
- Own the document generation pipeline including templating, PDF rendering, carrier-and product-specific document configuration, and template lifecycle management
- Lead multi-channel notification delivery across email, SMS, and physical mail, including third-party provider integrations (e.g., Lob, SendGrid, Twilio), delivery status tracking, and webhook handling
- Design delivery failure handling including correct classification of provider errors, retry logic, bounce/complaint management, and operational alerting
- Build compliance-driven communications infrastructure for regulatory disclosures, required notices, document verification, and end-to-end audit trails for document delivery
- Implement delivery observability including exposure of delivery failures in data feeds, idempotent retries, and custom monitoring/eventing for template processing
- Drive operational improvements including carrier template onboarding automation, reducing manual intervention, and streamlining the document-to-delivery lifecycle
Team Development
- Orchestrate effective engineering ceremonies that promote collaboration and continuous improvement
- Create personalized growth plans for each team member, identifying strengths and development areas
- Provide regular, constructive feedback and create opportunities for engineers to expand their skills
Strategic Vision
- Balance technical excellence with business objectives
- Demonstrate sound judgment when making technical trade-offs
- Communicate complex technical concepts clearly to both technical and non-technical stakeholders
Requirements
- Bachelor's Degree or equivalent experience required
- 8+ years professional experience in the software industry, with at least 3 years of management experience while keeping your coding skills strong
- Professional experience with Go preferred
- Comfortable using Docker for local software development
- Familiar with modern, scalable system architectures (load balancing, horizontal scaling, etc.)
- Experience with PostgreSQL or other relational databases (comfortable writing ANSI SQL)
- Familiar with API design tools/languages (Protocol Buffers, Swagger, OpenAPI, etc.)
- Cloud computing & Kubernetes (or similar container orchestration) preferred
- Deep understanding of the entire software development lifecycle, including feature inception, system maintenance, continuous integration and release strategies, and GenAI developer tooling
- Ability to track key metrics and consistently meet established Service Level Agreements (SLAs)
- Ability to understand complex technical problems and identify areas of risk
- Ability to go deep technically when necessary—you should be able to contribute changes to the team's codebases at any time
Nice-to-Haves
- Experience with GenAI developer tooling to maintain hands-on contribution capabilities while coaching engineers on utilizing AI to accelerate CI, release strategies, and template onboarding automation
- Experience ensuring AI-generated code adheres to microservice design principles and compliance frameworks
Benefits
- Competitive salary and equity based on role
- Flexible paid time off and parental leave programs
- 100% paid-premium option for medical, dental, and vision insurance
- Lifestyle stipend to support your physical, emotional, and financial wellbeing
- Flexible work-from-home policy and open to remote
Sr Engineering Manager, Web Apps
Lead day-to-day engineering execution and people management for the Web Applications team building MZLA's hosted subscription products. Requires 15+ years experience with 10+ years engineering leadership and 5+ years people management.
Sr Engineering Manager, Web Apps
Lead day-to-day engineering execution and people management for the Web Applications team building MZLA's hosted subscription products. Requires 15+ years experience with 10+ years in engineering leadership and 5+ years people management.
Engineering Manager, Product Platform
Lead a senior autonomous engineering squad building and scaling Virta's core Product Platform services including communications, workflow engine, and AI platform. Drive platform adoption, SDLC innovation with AI-native tools, and technical strategy while coaching engineers toward Staff/Principal levels.
Engineering Manager, Data Foundations
Manage and grow a high-performing engineering team building GitLab's Data Insights Platform and classic search capabilities. Drive architecture for high-throughput distributed data systems across multiple deployment models while hiring, coaching, and delivering roadmap outcomes.
Manager, Software Engineering - Integrations
Lead and grow a team of backend engineers building scalable integrations with major CRM/MAP platforms. Set technical direction, drive execution, and foster engineering excellence across distributed teams.