GTM Strategy and Operations Analyst

What You'll Do

• Own core account management processes for a Sales segment, including account distribution, account movement, account prioritization, and coverage optimization across teams and AEs.
• Serve as a subject matter expert on account management operations, advising sales leaders on territory structure, account flow, and opportunities to improve seller coverage.
• Support field decision-making through business reporting and analysis, including quarterly business reviews, performance metrics, root cause analysis, pipeline health, and coverage gap identification.
• Act as the dedicated operational point of contact for regional AEs and frontline managers, handling ad hoc operational requests and supporting Salesforce hygiene, including opportunity updates, field accuracy, and pipeline cleanliness.
• Resolve Rules of Engagement conflicts as an impartial advisor to the field, balancing speed, fairness, and alignment to Datadog’s core sales processes.
• Experiment with and embed AI into field support workflows, including prototyping lightweight automations, AI-assisted analyses, and ecosystem integrations that help AEs and managers take faster, better-informed action.
• Develop a deep understanding of seller workflows and operational pain points, then design process improvements and build business cases for enhancements based on field-observed inefficiencies.
• Partner with Revenue Operations and Global Strategy & Operations to ensure process changes, tooling updates, and data governance decisions are implemented cleanly and adopted by the field.

Who You Are

• Bachelor’s degree.
• 1-3 years of experience in GTM, Revenue, Sales Operations, Strategy & Operations, or a related analytical role, ideally within a SaaS or high-growth B2B technology company.
• Strong analytical skills, with experience using Excel or Google Sheets to organize data, conduct analysis, and generate insights.
• Effective written and verbal communicator who can clearly explain operational issues, recommendations, and next steps to cross-functional partners.
• Highly organized and detail-oriented, with the ability to manage multiple requests, track follow-through, and maintain accuracy in fast-moving environments.
• Self-starter with a strong work ethic, high ownership, and the ability to operate independently with guidance.
• Curious learner who enjoys picking up new tools, systems, and business processes.
• Collaborative problem-solver who enjoys working closely with others to improve how teams operate.

Bonus Points

• Experience working directly with frontline sales teams in a field-facing operations role.
• Prior experience with GTM functions, revenue operations, sales strategy, or growth strategy initiatives.
• Experience using Salesforce or other CRM systems.
• Familiarity with AI/LLM tools, prompt engineering, workflow automation, or lightweight tool prototyping.

Benefits and Growth

• Continuous training and career growth
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive US benefits
• Friendly and inclusive workplace culture