Head of Deployments

Responsibilities

• Own Deployments end to end: technical onboarding, project management, and time-to-value for new customers across segments, including AI deployments.
• Lead and develop the Deployment Strategist team, including coaching, capacity planning, and feedback loops.
• Build repeatable, scalable deployment processes from an unstructured, high-ambiguity starting point.
• Own the Sales-to-Deployment handoff, including pre-sales support, scoping accuracy, SOW guardrails, and delivery alignment.
• Own the revenue number and P&L plan; create Services packages, enable Sales, and book $1M in Services revenue over the next 12 months.
• Benchmark and improve time-to-value, especially for customers spending $100K+.
• Serve as the escalation point for at-risk deployments by diagnosing root causes, unblocking work, and reporting status to leadership.
• Own the systems and tooling for project tracking and capacity planning.
• Partner with Product and Support to address recurring implementation issues.

Requirements

• Strong customer-facing orientation and communication skills, with comfort in executive meetings and detailed deployment planning.
• Hands-on builder’s mindset and ability to create structure and repeatability from scratch.
• People leadership experience managing a team of 8+ with a proven track record of success.
• Comfort with pre-sales and value framing, particularly for AI adoption and change-management contexts.
• Services or professional-services leadership experience, including running a P&L, pricing engagements, or making build-versus-partner decisions.
• Startup, consulting, or services experience.
• Curious, proactive, and accountable approach with a passion for customer outcomes.

Compensation and Benefits

• Estimated on-target earnings: $240,000–$300,000, structured as an 80/20 split between base salary and variable compensation.
• Stock options are included in the compensation package.
• Medical, dental, and vision benefits.
• Flexible time off.
• Monthly credits for professional development, wellness, Assembled customers, and commuting.
• Paid parental leave.
• Onsite work model with catered lunches Monday through Friday, snacks, and beverages in the San Francisco and New York offices.
• 401(k) plan enrollment.