Staff BPM, Platform & Product Engineering

Responsibilities

• Operating cadence ownership: Design, run, and evolve core operating cadences for Platform and Product Engineering (e.g., delivery reviews, business reviews, leadership/all-hands inputs, calibration support), ensuring clear agendas, inputs, owners, and follow-ups — including AI-assisted agenda drafting, synthesis, and action tracking where appropriate.
• Lightweight mechanisms: Create repeatable mechanisms to gather updates and unblock decisions without adding unnecessary process.
• Delivery visibility and reporting: Partner with Product Operations, TPMs, and functional leaders to ensure end-to-end delivery status reporting rhythm and artifacts, leveraging AI tools to accelerate rollups, identify gaps, and spot emerging risks/dependencies.
• Executive-ready synthesis: Synthesize cross-team updates into decision-ready narratives that clarify progress, risks, tradeoffs, and decisions needed — using AI tools to draft, summarize, and tighten narratives while applying strong judgment and fact-checking.
• Milestone, dependency, and risk management: Establish and maintain tracking for broader org programs and business initiatives across Platform and Product Engineering (e.g., planning/forecasting cycles, operating cadences, cross-org readiness work, and other non-delivery initiatives), including AI-supported signal detection (e.g., trend spotting, overdue follow-ups, dependency mapping).
• Cross-team alignment: Drive alignment on program milestones, owners, and timelines; surface risks, constraints, and tradeoffs early.
• Escalation paths: Maintain clear escalation paths and decision forums for program-level risks, resourcing constraints, and cross-team dependencies.
• Cross-functional partnership: Partner with Product Ops, Finance, and relevant org partners to support planning/forecasting inputs and consistent reporting.
• Coordination across functions: Coordinate across functions (e.g., Product, Security, IT, Experience Design) when initiatives span multiple teams.
• Continuous improvement: Identify friction and failure modes in the operating system (e.g., late updates, unclear ownership, repeated misalignment) and propose, pilot, and roll out improvements grounded in measurable outcomes and stakeholder feedback.
• AI-enabled operating system improvements: Identify opportunities to responsibly apply AI to reduce overhead and increase clarity (e.g., automated intake/triage, meeting capture and summaries, status rollups, FAQ/knowledge curation), and establish lightweight guidelines for quality, privacy, and traceability.

Qualifications (Required)

• 6+ years of experience in program management, business operations, or similar roles in a technology environment.
• Proven ability to run cross-functional operating cadences and planning processes with multiple stakeholders.
• Strong facilitation, stakeholder management, and written communication skills.
• Comfort working in ambiguity and improving systems over time.
• Demonstrated ability to use AI tools to improve speed and quality of synthesis, reporting, and documentation (with appropriate review, validation, and confidentiality practices).

Qualifications (Preferred)

• Experience supporting an engineering organization and partnering closely with Product Operations and TPM.
• Experience with portfolio visibility and lightweight reporting to inform tradeoffs and prioritization.
• Experience improving planning and operating rhythms at scale.
• Experience operationalizing AI-enabled workflows (e.g., automated summaries, structured status rollups, knowledge management) in a way that improves outcomes without adding process.

Compensation

USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $128,000 CAD and $186,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.