Clear StreetNew York, NYProvides front-line support for retail active trading platform, handling inquiries on accounts, PDT, onboarding, and billing via phone and chat during market hours. Requires 4+ years fintech/brokerage experience, Series 7/63 licenses, and trading knowledge.
Provides front-line support for retail active trading platform, handling inquiries on accounts, PDT, onboarding, and billing via phone and chat during market hours. Requires 4+ years fintech/brokerage support, Series 7/63 licenses, and trading knowledge.
Leads US remote support team to deliver exceptional customer experience via queue management, technical troubleshooting, coaching, and hands-on support (30-40% time). Requires SaaS support leadership experience improving metrics like response times and CSAT.
Design, deploy, and maintain AV systems while supporting hybrid/remote events and executive conferencing needs. Requires 8+ years of AV experience, multiple professional certifications, and strong troubleshooting skills.
Own post-sales technical support and architectural governance for Cloudflare's largest Enterprise customers. Serve as primary technical contact, proactively identify risks using AI tools, conduct reviews, drive resolutions, and advocate for customer needs with 8+ years customer-facing technical experience.
Senior Customer Support Engineer owning complex post-sales technical escalations for Tailscale's VPN networking product. Requires 4+ years in technical support, deep networking and Go debugging expertise, and the ability to drive issues to resolution or high-quality engineering handoff.