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AurelianAurelianSeattle, WA

Public Safety Engagement

Technical authority in the sales cycle for AI-powered 911 tools. Partner with AEs to deliver demos, run technical discovery on CAD/NG9-1-1 environments, and translate complex technology into operational value for PSAP leadership.

115k – 130k
Remote2+ YOESales Engineering

About the role

Responsibilities

  • Own the Technical Demo: Deliver tailored AVA and CORA demos to PSAP leadership, IT, and dispatch staff—going deep on the technology when the room calls for it, and making it simple when it doesn't.
  • Run Technical Discovery: Lead discovery on each opportunity's CAD environment, NG9-1-1 posture, telephony/SIP setup, call volume, and staffing picture—then turn what you learn into a solution and ROI story that resonates.
  • Be the Technical Partner in the Deal: Field tough technical questions, serve as the industry expert in the room, and earn the technical trust that moves a deal forward.
  • Get in the Field: Travel up to 60–80% to run demos and meetings alongside our reps, and deliver high-quality virtual demos when you're not on the road.
  • Thought Leadership: Represent Aurelian at public safety conferences, events, webinars, and industry working groups to build credibility and expand our reach.

Requirements

  • Public safety grounding. You know dispatch operations, the workflows, and the language.
  • Real 911/PSAP domain experience. Genuine exposure to dispatch operations—not adjacent govtech.
  • Technical aptitude across the PSAP stack. Working knowledge of CAD, NG9-1-1, telephony/SIP, integrations, and security/CJIS—or the curiosity and aptitude to get fluent fast.
  • The instinct to sell value, not features. You connect what you learn in discovery to ROI, business outcomes, and capacity, not specs.
  • Presence and composure. You're credible and comfortable whether you're in front of a dispatch floor or a room full of stakeholders.
  • Curiosity and coachability. You ask good questions, fit a team selling motion, and you're willing to try new things.
  • Comfort with heavy travel (60-80%) and time on customer and prospect sites.

Nice-to-Haves

  • ~2–3+ years as a Sales Engineer in the 911 / public safety space, with prior public safety experience behind it
  • A strong background inside a dispatch center and ready to step into a technical, customer-facing role

Compensation & Benefits

  • Comprehensive Medical, Dental, Vision & Life insurance
  • 401(k)
  • Unlimited PTO
  • Company-wide offsites
  • Equipment stipend
  • Relocation assistance
  • Daily delivered lunches
  • Office in Seattle
  • Start-up Equity

Skills

CADNg9-1-1TelephonySipCjisPublic Safety Domain KnowledgeSales EngineeringTechnical DiscoveryROI AnalysisDemo Delivery

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