Skip to content
Canary TechnologiesCanary TechnologiesUnited States

Lead Engineer

As a Lead Engineer, you will drive the architecture and development of Canary's Voice AI product, managing a team of engineers and setting technical direction. This role requires a strong engineering background with experience in real-time systems and a passion for shipping high-quality, scalable voice experiences.

Salary not listed
Remote8+ YOEEngineering Management

About the role

Responsibilities

  • Directly manage a pod of engineers responsible for Canary's Voice AI product, including inbound call handling, reservation booking and modification flows, service request creation, and intelligent call transfer
  • Set an example as an IC in terms of both the quality and velocity of code that you ship
  • Own the architecture and its evolution across telephony integrations (Twilio, Bandwidth, etc), real-time AI components (Deepgram, ElevenLabs, OpenAI), and integration points with PMS Gateway, CRS Gateway, and the Ticket Gateway
  • Drive measurable improvements in call containment, transfer quality, latency, and cost-per-call by deeply understanding metrics and how hotels and guests use the product
  • Partner closely with Product Managers to inform roadmap and prioritization, with a strong voice on product decisions for the Voice AI surface area
  • Independently mentor and advise engineers in the pod, and build engineering execution plans, break down work, and assign it across the team
  • Run pod processes autonomously and escalate appropriately when required
  • Participate in hiring and interviewing for the Voice AI team and broader engineering org

Qualifications

  • 8+ years of a strong engineering background
  • 2+ years of proven experience of leading successful engineering teams
  • Solid knowledge of developing backend applications
  • Hands-on experience building real-time or streaming systems — voice, audio, video, or low-latency event-driven services
  • Have a strong demonstrated ability to ship high-quality products that operate reliably at scale
  • Self-motivated, collaborative, and diligent work ethic
  • Excellent communication skills. You love being part of a diverse team, building consensus, and establishing credibility. You are a Class-A communicator: curious, thoughtful, clear, and (mostly) correct
  • Comfort with ambiguity and is eager to embrace ownership and accountability
  • Bonus: Experience with conversational AI, LLM agent frameworks (e.g. LiveKit Agents, Pipecat), telephony (Twilio, SIP), ASR/TTS providers (Deepgram, ElevenLabs, Cartesia), or evaluations / testing harnesses for agentic systems

Skills

Backend DevelopmentReal-Time SystemsStreaming SystemsConversational AILlm Agent FrameworksTwilioSipDeepgramElevenlabsOpenAI

Similar roles

Engineering Management jobs
Render

Senior Engineering Manager, Product

RenderUnited States

Lead and grow teams of product engineers at Render, partnering with PMs and designers to translate user needs into scalable developer platform features. Requires 8+ years engineering experience and 4+ years managing teams with strong technical and product mindset.

236k – 324k/yr
Remote8+ YOEEngineering Management
Aurelian

Tech Lead / Engineering Manager

AurelianSeattle, WA

Hands-on Tech Lead / Engineering Manager to lead a small pod of 3-4 engineers at Aurelian, building AI tools for 911 centers. 70% IC (ship code, own technical direction) and 30% leadership (mentoring, hiring) initially, transitioning to full EM role. Requires 3+ years engineering experience with informal leadership, strong coding skills, customer empathy, and desire to grow into management.

160k – 300k/yr
On-site5+ YOEEngineering Management
Elicit

Engineering Manager

ElicitOakland, CA

Lead and grow a high-performing engineering team of up to 8 engineers at an AI startup focused on improving reasoning with language models. Balance people leadership, technical judgment, and product execution while coaching engineers, driving roadmap delivery, and raising the engineering bar in a high-agency environment.

250k – 300k/yr
Hybrid7+ YOEEngineering Management
Sangoma

Engineering Team Lead

SangomaAustin, TX

Technical lead for Sangoma's CX/CCaaS platform engineering team. Hands-on development of scalable cloud communications solutions while mentoring engineers, driving architecture, and collaborating with product and cross-functional teams. Requires 6+ years software engineering experience, leadership background, and telecom/SaaS domain knowledge.

Salary not listed
Remote6+ YOEEngineering Management
Harvey

Senior Engineering Manager, Production Engineering

HarveySan Francisco, CA

Lead the Infrastructure Foundation & Production Quality Engineering team at Harvey, owning core compute, networking, Kubernetes, and workflow orchestration platforms. Drive reliability, scalability, security, and cost optimization for rapidly growing AI workloads while mentoring engineers and partnering with cross-functional leaders.

272k – 355k/yr
Hybrid7+ YOEEngineering Management