Customer Marketing Manager

Responsibilities

Co-Marketing Execution

• Serve as the DRI for every customer co-marketing launch end to end — managing timelines, coordinating internal and external stakeholders, and driving the process from first outreach to final publication
• Own the single source of truth for what's in flight across all customer co-marketing activity
• Coordinate with design, social, and sales to ensure every asset is built, approved, and distributed correctly

Customer Evidence & Asset Library

• Own the customer evidence library: written case studies, video stories, customer quote repository, logo library, and sales snippets ensuring all assets stay current and are tagged and accessible for sales and marketing use
• Run the monthly operating rhythm: new logo additions from closed-won opportunities, asset updates, and customer health checks

Programs & Channels

• Identify and develop new co-marketing opportunities across the full bill of materials — blog posts, joint webinars, press releases, social content, video series, event appearances, and more
• Stand up a Customer Advisory Board (CAB) program
• Build a structured customer reference program

Requirements

• 6+ years in customer marketing, product marketing, or a closely related function
• Demonstrated track record building customer advocacy programs for technical audiences or at early-stage companies
• Strong ability to craft narratives that resonate with developers while articulating clear business value
• Experience producing a range of content formats: written case studies, video testimonials, technical blog posts, social content
• Comfort engaging directly with technical audiences — you understand developer workflows, tools, and priorities well enough to be credible in the room
• Excellent at making complex technical concepts accessible across different audiences and formats
• Deeply organized and naturally process-oriented — you build systems, not just outputs
• Thrives in ambiguous, fast-moving environments where the programs you're running don't exist yet and you're the one building them
• Proactive and detail-obsessed, with a low tolerance for assets that are out of date or processes that only live in someone's head

Benefits

• Competitive compensation, including meaningful equity
• 100% coverage of medical, dental, and vision insurance for employee and dependents
• Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
• Paid parental leave
• Fertility and family-building stipend through Carrot
• Company-facilitated 401(k)
• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities